Broke my tooth on a burger!

RebTech

I was enjoying a supermarket own brand beef burger just a few minutes ago when there was an unexpected crunch. Quite a large bit of a tooth had broken off, due to a small fragment of something very hard in the burger -- I'm guessing a bit of bone, it's quite light in colour, very similar to the tooth fragment in fact. Do I have some kind of claim? How should I proceed?

dieselv2

Maybe gristle?

RebTech

dieselv2 wrote: »

Maybe gristle?

Not sure why you suggest that, I said it was very hard. Has anyone ever broken a tooth on gristle?

alumende27

Contact the supermarket and explain what happened. They're usually very good about this sort of thing.

chella

You should immediately call the company to complain, follow up with a strongly worded letter about how this has impacted upon you!!! Call your local newspaper too, they love a good compo face on their front page. You could get vouchers for more burgers if you persist!!


I broke a tooth on a boiled sweet once. I booked in and got it sorted at the dentist. End of.

DoaM

If you can prove the tooth broke because of the burger then you'd be entitled to claim compensation for necessary dentistry work. But if you can't prove it ......

philatio

You'll be entitled to millions I expect.
Meat ?!?! With a bit of bone in it ?!?!?!!
Shouldn't be allowed.

fleshandbone

I think you deserve at least £1million pound in compensation, how dare they force that burger into your mouth while having you strapped down with 10 inch thick chains.

The cheek of it.

alumende27

Notwithstanding all the 'humorous' comments on this thread, the OP should report the issue to the supermarket, they'll probably want the original packing and the fragment you found. Whilst it isn't unheard of to find bits of bone in burgers they may want to know for quality control and will probably compensate the OP to some degree through a goodwill gesture, be it for the cost of the burgers or perhaps even a contribution towards the cost of dental work, as long as he doesn't go blundering in there making demands and bleating on about his rights to compensation. Politeness goes a long way in getting what you want.

McKneff

A filling nowadays costs upwards of £50

RebTech

Thanks for the sensible replies. I just got a call, very soon after contacting them via the web, they've already refunded the product cost (online order, they have the card details) and if I fill in some forms they'll reimburse the dental costs. All seems very reasonable to me. As the nice lady said, their products shouldn't be breaking people's teeth.