House Sale - Buyers trying to make a claim - HELP!!!

GDB2222

daisy_chain wrote: »

Just hope im not in for a battle in the near future with them, its stressful enough moving house without someone trying to get you to pay for their bills

It is stressful all round. See my other post and see if you can do them a good turn by helping them troubleshoot the problem. Much better than having an ongoing dispute.

JP1978

They have probably hung a picture up and put in a nail or screw and found one of the wires!

barbiedoll

GDB2222 wrote: »

I agree with this. Most likely a bulb has blown and tripped the circuit.

However, despite the buyers being daft, I'd try and help them with trouble-shooting. At least a bit:

• Ask them whether they have reset the trip switch.
  
• If it keeps tripping, remove all the bulbs upstairs and see whether it still trips. If it's okay then, replace the bulbs one at a time until they find the faulty one.

You don't have to do that, but it's much nicer to try to resolve it amicably, even if they haven't been amicable in the first place. They are probably panicking.

While I agree that this is a lovely idea, it only works if you have lovely, friendly, reasonable buyers. If OP did anything like this, she'd be spending the rest of the year going round there to cut their grass, clean their carpets and fix their roof.

As for a "14 day cooling off period"....words fail me! :rotfl:

Kingswoo

Daisy chain you have my sympathy, we moved last year, and about 2 months after moving out, our buyers phoned to say they had a problem and were asking if we'd make an insurance claim for them, I was stupid enough to enquire with our previous insurer's to ask if this was possible (it was) but I was glad I didn't give them the go ahead, because after I came on here looking to see if anyone else had ever had a similar situation I found a post from our buyers calling us all sorts and accusing us of knowing about the issues (we didn't) I then spoke to a solicitor who advised us that the buyers had no legal case against us and it was now their house, so their responsibility. I don't think they even know why we said no to helping them but if I was you I wouldn't help your buyer, their just after someone else paying for their own problems and don't feel guilty about it, they are the one's being unreasonable.

Chanes

Some really weird posts! First I read about someone's neighbour blaming them for leaves falling off trees and now someone thinking that buying a house has a cooling off period!

Incredible. Again!

cooltt

daisy_chain wrote: »

Just hope im not in for a battle in the near future with them, its stressful enough moving house without someone trying to get you to pay for their bills

As has been pointed out in the replies my dear they have absolutely no case whatsoever.

I would also be inclined to troll them just to show them how ridiculous they are and send them a new light bulb in the post.

GDB2222

cooltt wrote: »

As has been pointed out in the replies my dear they have absolutely no case whatsoever.

I would also be inclined to troll them just to show them how ridiculous they are and send them a new light bulb in the post.

The trouble is that anybody can bring a court case, even if they haven't got a leg to stand on. It's just a matter of filling in the forms and paying a modest fee. Defending it is still a gigantic PITA. So, provoking them seems a really bad idea.

Weewdy

I have recently bought and sold a property and yes we had 14 days to report any faults BUT we are in scotland.

glasgowdan

The 5 day period to check things work ok in Scotland still has an excess of £300 or something like that, so this still wouldn't support them.

You won't have a battle on your hands. Just ignore.

pinkshoes

I would be tempted to send a simple reply saying that the lights were on and working during their viewings, were working upon exchange, and worked the day of completion.

That is it. Nothing more. Just sign it.