HSBC Current Account

soulsaver

soulsaver wrote: »

So, just to tail the tale: I got the (physical) key pad today 15/02/17... the paperwork with it is dated 03/02/17.

I've activated it without much problem - but the instructions could be clearer. Like London busses... two keys arrived together ..separate envelopes... both dated same, both addressed to me.

Reg Saver opened & funded.

The switch has completed (beating getting the key pad here) and I'm just waiting for the incentive cash.

'ooRay!

And .. got the £150 30th March.. without chasing them. :T

pennystretcher

Took a month to get everything to set up after initial application online. Made my first test payment from account yesterday expecting it to reach receiving account within hours - still waiting. Just as well it was a small amount......

pennystretcher

Not so good in HSBC front, they had a) reversed my test transfer b) deleted the payee I had created. Second attempt today. Not sure if it was because the payee name wasn't exactly as on the receiving account, but an explanation from HSBC would have been good....

EachPenny

pennystretcher wrote: »

Not sure if it was because the payee name wasn't exactly as on the receiving account, but an explanation from HSBC would have been good....

Good luck. I wasn't able to get them to tell me which sort code and account numbers one of my standing orders was going to, "it's for security reasons" I was told.