The great bank robbery - Lloyds Bank

dunstonh

hathor78 wrote: »

Just wondering why you are describing my experience as an 'allegation'?

Because what you say is an allegation.

Definition of allegation:
noun
a claim or assertion that someone has done something illegal or wrong, typically one made without proof.
---

I notice you didnt tell us what evidence/proof you have. So, allegation does appear to be the correct terminology.

I want to take Lloyds to court if the Ombudman hand's are tied.

And the evidence you will supply to the court is what?

eskbanker

No_6 wrote: »

I still do not see why people reply to these type of posts !

Are you all that bored or want to increase your thanks ratings.

6

Do you see why people make posts like:

No_6 wrote: »

:money::cool::eek::o:D:p:)

No_6 wrote: »

just do a search on this site

No_6 wrote: »

nice reply's

any thing helped ?

MyOnlyPost

hathor78 wrote: »

I always bought separate travel insurance. I didn't drive so didnt need or use break down cover.

Whilst you may have always bought separate travel insurance you didn't have to as you were already covered and you chose to buy a different policy. The only way you could claim the insurance was mis-sold was if it didn't cover your needs e.g. specialsit health conditions, and even then you can usually add them for a low relative cost.

You haven't grasped the concept of mis-selling. It isn't about what you have used, it is about what was never any good for you in the first place. If you never went on holiday, didn't drive, already had separate card cover, didn't have a mobile phone to insure or your phone wasn't covered etc. etc. The fact you were forced to have the account is wrong, but 10 years to realise you didn't need the benefits whilst always paying for it won't wash

No_6

@ e..anker

you can pick what you want from any post,
what.ever

as my grandkids would say.

eskbanker

No_6 wrote: »

@ e..anker

you can pick what you want from any post,
what.ever

as my grandkids would say.

Very kind of you, but if you're trying to suggest that I was partially quoting posts then you're barking up the wrong tree, as following the links will demonstrate that each post is quoted in its entirety. Perhaps you did originally intend to post other text that would have helped them make sense or have some coherent point, but given the state of those I quoted (and others) I really don't think you're in much of a position to be questioning the value of others' posts as you were attempting further up this thread....

Ben8282

I am quite sure that over the years there have been instances of gross mis-selling of packaged bank accounts. However, speaking as a person who has held a packaged bank account with Lloyds since they were first introduced in the 1980's, I have no complaints.
There has of course been a change in the nature of these packaged accounts over the years. At the beginning they were prestigious. My original upgrade to 'Gold Service' (Platinum, Premier etc did not yet exist) was an experience similar to being upgraded to Private Banking today. A nice meeting with a member of the bank staff at the branch of my choice by appointment etc. The original Gold account also offered real banking benefits such as a lower overdraft rate, higher limit cheque guarantee card, a real 'account manager' at the branch who could actually be easily contacted by phone and of course, for the 1980's yuppie era, a flashy gold coloured cheque guarantee card soon replaced by one of the new visa debit cards, again gold coloured.
But of course that has now all changed. These accounts are no longer in any way 'special'. For the most part, they simply offer the packaged benefits as far as I can see although the amount of the fee/interest-free portion of my overdraft limit remains higher. I was actually told by a member of Lloyds/TSB (as it was at the time) staff, the same one who assured me that my loan had been declined by Experian and not Lloyds/TSB(!), that the type of account is not taken into consideration when making lending decisions.
Do I get value for money for the £25 monthly fee that I am currently paying? I think I do. I get AA cover with all the extras and have used it several times. Looking at the AA website my level of cover is at least equivalent to the £139pa package, so that's £11.38pm value already. I have never bought travel insurance in all those years and have travelled a lot. I have been very fortunate to have only made one claim, but that was for some expensive emergency dental treatment which alone would have cost more than 3 years worth of account fees.
I also get free unlimited access to my Experian credit report which I believe would cost me £14.99pm if I was to pay for this separately.
I could, if I so wished, also make use of the higher fee/interest-free portion of my overdraft limit each month and save £6+interest.
So the AA membership and Experian alone would separately cost over £25pm without the travel insurance or any of the other benefits ...
So I have nothing to complain about.


To return to the OP, you tried to cancel the account, filled out a form and heard nothing. Yet you chose not to follow it up.
You were happily paying for 10 years, much longer than the term of whatever loan you took out, before you decided to jump on the bandwagon and try to get your fees refunded.
Irrespective of anything else, the providers of the various benefits have been 'at risk' of a claim for over 10 years. Maybe you don't own a car but if you do, you had the security of knowing that you had your AA cover for all those years. You say you always bought separate travel insurance. That is of course your right but somewhat foolish as you were already covered; not the fault of the bank if you chose to waste your money on duplicate insurances. But the fact that you had purchased a separate travel insurance changes nothing. The providers of this travel insurance were still 'at risk' of a claim every time you travelled. Not making a claim on an insurance policy does NOT entitle you to a refund of the premium.
The OP has not stated that he was told he would get a cheaper rate by taking out the packaged account. He was apparently told that he needed to open a packaged account in order to get a loan full stop. That doesn't quite add up to me.