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Has anyone joined TalkTalk?

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They have a good deal on which sounds great for me at the moment but I feel a bit like it's a bit too good to be true. Surely there has to be a catch.
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Comments

  • Inner_Zone
    Inner_Zone Posts: 2,856 Forumite
    Part of the Furniture Combo Breaker
    The catch is its TalkTalk.
  • Talk Talk have been absolutely dreadful in my case. Their service is non-existent. I only have 3 more weeks of my contract left with them - I can't wait to get away.
  • zaax
    zaax Posts: 1,913 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    your life will be interesting and you will not get bored, also you may not have broadband / telephone
    Do you want your money back, and a bit more, search for 'money claim online' - They don't like it up 'em Captain Mainwaring
  • When I was with them, they were good at Talking the Talk. Walking the Walk was another story however ... no end of problems. As an ex-telecom engineer I even told them what the likely problem was but they refused to get BT to sort it out. So I got a second line installed by BT (that's a story for another time), and my new broadband provided by O2 before it was taken over by Sky worked fine .....
  • OP - I hope for your sake that you get the general opinion here. What you decide to do of course is up to you.
  • Beyou
    Beyou Posts: 47 Forumite
    Fourth Anniversary
    Too late...umm I've joined them.
  • Beyou wrote: »
    Too late...umm I've joined them.

    As that voice in the darkness said eerily ..."You'll be soooooorrrryyyy"!
    "There are not enough superlatives in the English language to describe a 'Princess Coronation' locomotive in full cry. We shall never see their like again". O S Nock
  • TalkTalk
    TalkTalk Posts: 1,948 Organisation Representative
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Hi Beyou,

    Please let us know if you need anything.

    Thanks
    Abbie
    Official Company Representative
    I am the official company representative of Talk Talk. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • moremore
    moremore Posts: 518 Forumite
    Hi Beyou,

    Please let us know if you need anything.

    Thanks
    Abbie

    I understand that you are part of Tesco, I was with Talk Talk for many years but due to breach of peoples personal data got lots of dubious calls and in fact I feel my local council was involved they also released vulnerable people data. What is the siutation now please.
  • editor1
    editor1 Posts: 287 Forumite
    Home Insurance Hacker!
    In all the years my folks were with TalkTalk we never had any technical issues, however, their sales tactics are most unsavory so switched to Plusnet two years ago and have now just switched to Sky - I think Sky now have an advantage as far as UK call centre support goes, BT making a hash of Plusnet - unless TalkTalk were giving its ASDL and phone services away, I'd avoid - what about Origin Broadband?
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