Norwegian Air flight time change

SarahHW

The first time I used Norwegian to book flights from Gatwick to Santorini, they changed the flight times to late at night such that we lost an evening of our holiday. The option to cancel for a refund was provided, but only once the cost of flights elsewhere had doubled. I foolishly thought this was a one off and rebooked - the same has happened again. My only options are to lose a night of my holiday, or claim a refund and have to pay double to fly with easyjet. Either way, I lose out. Do I have any other recourse? Thank you.

PeacefulWaters

No, it's tough.

antenna

PeacefulWaters wrote: »

No, it's tough.

No sympathy there then.

PeacefulWaters

antenna wrote: »

No sympathy there then.

Easiest way to reach ten characters.

joncombe

I had this happen a couple of times last year (once with BA, once with Ryanair). To my surprise I had far less problems getting a refund from Ryanair than I did BA.

But this kind of thing does annoy me intently. Airlines shouldn't sell tickets if they have not finalised the schedule in my opinion. People make plans around the times of their flights and to change those often costs money or means losing out on something you have paid for. In my experience travel insurance is usually no help in this situation either because most seem to have a clause that they will on;y pay if the change is "significant" which usually seems to mean a change of at least 24 hours (but often isn't even in the terms and conditions).

leylandsunaddict

joncombe wrote: »

I had this happen a couple of times last year (once with BA, once with Ryanair). To my surprise I had far less problems getting a refund from Ryanair than I did BA.

But this kind of thing does annoy me intently. Airlines shouldn't sell tickets if they have not finalised the schedule in my opinion. People make plans around the times of their flights and to change those often costs money or means losing out on something you have paid for. In my experience travel insurance is usually no help in this situation either because most seem to have a clause that they will on;y pay if the change is "significant" which usually seems to mean a change of at least 24 hours (but often isn't even in the terms and conditions).

People seem to like to book a long way in advance. Airlines can't finalise schedules until the airport slots have been decided, and that's not down to them. The earlier you book the more chance of changes. They always tells you that times can change, so it's not like you don't know when you book.