Diesel dont accept returns

[Deleted User]

daytona0 wrote: »

The shop will lose out on the pair of jeans that they are entitled to receive, as per the terms of the contract.

The shop would only truly lose out if the jeans remained unsold on their shelves or they had to mark them down as no longer in new condition.

How would they lose a pair of jeans they are "entitled to receive"? The returned jeans would be the same in every way to those actually sold other than their size..

However, I agree it's not a bonafide return and should not be encouraged here.

daytona0

Moneyineptitude wrote: »

The shop would only truly lose out if the jeans remained unsold on their shelves or they had to mark them down as no longer in new condition

How would they lose a pair of jeans they are "entitled to receive"? The returned jeans would be the same in every way to those actually sold other than their size..

However, I agree it's not a bonafide return and should not be encouraged here.

Well, I'm interested to hear from ThumbRemote as I wasn't the only user to mention it being fraudulent

What I'm mindful of is that the shop is not obliged to sell their stock if they so choose! They have had a pair of jeans, size X, replaced by a pair of jeans, size Y, without agreeing to it...

Money_maker

OP has to cough up another £350 odd and what if Diesel will only do a credit note?

LABMAN

It needs to be remembered that this is the Consumer Rights board and not the Consumer Fiddles board.

Zandoni

The bottom line for me is that decent companies extend their return times at Christmas and I'd consider this bad customer service.