someone hacked bank details and spent on amazon - bank says it's not their problem!!

vouch0r

this sounds like lloyds, they asked someone i know to contact the shop the fraud happened in up north and ask for the money to be returned?! we live in london!

bxboards

Although this is resolved now, I feel the word 'hacked' is being mis-used in many cases.

Sadly I have seen idiot websites talking about 'life hacks' (in plain English they mean an idea, or tip...) and hacking seems to have been hijacked from the original meaning for breaking into or compromising a computer.

It is very unlikely the OP's account was 'hacked', far more likely the credit or debit card details were obtained or even just guessed or possibly the OP has been careless with their details? But 'hacked' - very very unlikely.

GingerFurball_2

Jlawson118 wrote: »

Same thing happened to me about two years ago with a gambling website. The fraud department phoned me up alerting me that all my money had been drained out of my account, was this me, so I logged in, checked, panicked and told them it wasn't myself. They closed everything down for investigation, changed my internet banking passwords, sent me a new card and then turned around and told me the transactions weren't fraudulent. The fraud department phoned me in the first place!

Anyway I sent a complaint and ended up getting my money back

!!!!!!!!.

Why would a fraudster use your card to gamble?

glider3560

GingerFurball wrote: »

!!!!!!!!.

Why would a fraudster use your card to gamble?

Because they can get hold of the winnings in cash?

There's at least one online bookie that allows you to collect winnings from internet transactions in cash at a local branch.

grumbler

GingerFurball wrote: »

!!!!!!!!.

Why would a fraudster use your card to gamble?

Why not?

glider3560 wrote: »

Because they can get hold of the winnings in cash?

There's at least one online bookie that allows you to collect winnings from internet transactions in cash at a local branch.

And this is only one of possible ways.

msallen

bxboards wrote: »

Although this is resolved now, I feel the word 'hacked' is being mis-used in many cases.

Sadly I have seen idiot websites talking about 'life hacks' (in plain English they mean an idea, or tip...) and hacking seems to have been hijacked from the original meaning for breaking into or compromising a computer.

It is very unlikely the OP's account was 'hacked', far more likely the credit or debit card details were obtained or even just guessed or possibly the OP has been careless with their details? But 'hacked' - very very unlikely.

If you're going to correct people in their usage of words and phrases, then it is advisable to check that you are correct first.

Neither the OP nor you are correct, but then you're not alone. Using the word "hackers" to describe people who attempt to circumvent computer security was made common by non-technical journalists 2 or 3 decades ago, when what they were actually talking about were "crackers". Many people from hobbyist coders to professional software engineers would call themselves a hacker if they are over about 50 years of age even though they have never attempted anything surreptitious (i.e. never tried to crack a system)).

Having said all that that of course, there is no chance at all that the OPs account was cracked