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Plusnet renege on cashback?

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Anybody else had trouble obtaining their cashback after signing up to Plusnet? I signed up to a deal as a 'newbie' last October via a special link that was promoted on this site which offered £75 cashback. I chased them for the money last week and they say that I am not due this as the link did not generate their 'code'.
I'm planning on emailing their CEO , but I'm unable to view the offer to get details as it has expired.
Be interested to hear if anyone else has had this problem.

Comments

  • teddysmum
    teddysmum Posts: 9,521 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Did you have any other payment directly from PlusNet ?


    I joined PlusNet in October and compared the TCB amounts and PlusNet cheque offer, as TCB said that two offers can't be combined and PlusNet confirmed this. I went for PlusNet cheque which arrived within the promised timescale.


    (Taking a BT offer, at the time, did pay both via TCB and BT voucher, but the voucher was included in the TSB description, so a different situation.)
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