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Blooming PVR hard drive failed...

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  • Gers
    Gers Posts: 13,183 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    JL replaced the PVR- no bother.
  • D_M_E
    D_M_E Posts: 3,008 Forumite
    1,000 Posts Fourth Anniversary Name Dropper
    JL are good like that - nshame they didn't take the drive from the deodegy unit and put it in the replacement one.
  • henm2
    henm2 Posts: 723 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    If it happens again just switch to using an Amazon Fire stick and kodi. You can watch anything you want then by streaming.
  • arrallas
    arrallas Posts: 178 Forumite
    Part of the Furniture 100 Posts
    The OP has said several times that streaming services are not an option because of very slow internet...
  • Gers
    Gers Posts: 13,183 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    D_M_E wrote: »
    JL are good like that - nshame they didn't take the drive from the deodegy unit and put it in the replacement one.

    It was a hard drive problem. No point.
    henm2 wrote: »
    If it happens again just switch to using an Amazon Fire stick and kodi. You can watch anything you want then by streaming.

    Mmmmm...wish I'd thought of that!!! :rotfl::rotfl:
    DavidP24 wrote: »
    You should read my sub or at least the thread, the bloooody hard disk was faulty, if they had done what you say his problem would remain.

    The OP had the option to do data recovery before contacting JL.

    I think it is great that JL replaced the unit, if you had gone to Currys they would have not given more than a year and they would not have honoured statutory rights (they are on radio every week or two for failing to do this). Also JL could have deducted cost that OP has already had versus expected lifetime of the product.

    Another good reason to buy from JL.

    Even it were possible to recover data it's just TV programmes, yes, I was attached to them but they're not that important.

    JL give a two year warranty and this PVR was bought in December 2015. They also have an facility online which keeps all your receipts in an account so I just logged on in store. No problem.

    As I can't watch TV upstairs without the box I'm even more pleased.

    Thanks for all the good advice folks.
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