New Smart Meter Shows "Debt Recovery"

Arthur_Ear

I've followed the instructions for total debt but still nothing.
When the meter was changed, I had about £2 of Emergency Credit, maybe it's something to do with that?

I tried to post pics of the bumph that comes with the meter but can't post links.

POPPYOSCAR

You might be better off asking the Eon rep on one of the Eon threads

https://forums.moneysavingexpert.com/discussion/5577064

Eon rep contact
http://forums.moneysavingexpert.com/member.php?u=646547

Arthur_Ear

I'll probably leave it until next year now..........

Richie-from-the-Boro

Arthur you have 2 choices (1) cheap night store room heat & water (2) expensive day rate 13a plug and you chose to pay twice the price.

The storage heaters are not completely useless, only if someone uses them in a completely useless way. They are only cold because someone either left the damper open or didn't put enough heat in there in the first place. The damper should never be opened .. .. ever .. .. in fact it should be welded shut!

I'm using very little power.

You have 2 choices on your current tariff plug in anything type @ 16.989p per kWh or less than 1/2 price night store @ 7.361p per kWh, you choose my friend.

Now time for a few falling down waters in my 24/7 - 22°C in every room in the house winter with nigh on 40 years of NSH use and experience and never a [ceiling warming convection] damper used .. .. ever, and happy New Years Eve !! Arthur Ear.

notbritishgas

Is it coincidence that your standing charge of 16.422p times 7 equals £1.14.
Are you sure the debt is daily not weekly.

System

Notbritishgas has got the answer, its simply the weekly standing charge which the meter is recovering because you have`nt been topping up often enough. I ` m afraid that Eon don t owe you anything , its the reverse ! Not a bad weekly standing charge tho,thats cheap, British gas is £1.82 a week. We all pay standing charges ( except Ebico ) and prepay users see it upfront and frequently complain about being robbed by the meter.

Arthur_Ear

Not sure that's a weekly charge as it says "Debt Recovery - £1.14 per day"! It does seem a bit too coincidental that 7 x 16.422 = 114 though.

System

The meters never take the standing charge daily.They deduct it in 7 day lumps ! It is far too much a coincidence that it is exactly 7 times the daily charge. I will have to look more closely at a Key meter tomorrow to see if BG, Scot Power or EDF meters say the same thing and confuse a daily standing charge with a weekly one.They all use the same sort of meters and these suppliers all list on one of the screens the total of 7 daily standing charges as a weekly total

Arthur_Ear

Thanks HM....if you've got somewhere for me to send it, I've got the destructions....er, instructions, sorry!

SwanJon

As an alternative view, and assuming it works like the older prepayment meters, just because it has a debt recovery of £1.14, doesn't mean it is recovering any debt.
The older meters all had a debt recovery, but they also had a debt value. If the debt value was zero, the debt recovery could be anything you like, but it wouldn't actually recover anything.