Rejecting used car < 30 days

schooleydoo

It would appear I either misjudged the dealer, or my original letter gave them pause.

I took the car to the VW dealer as agreed, however when VW called the dealer at my request, to ensure the invoice would be settled by them and not me, the dealer then refused to pay for diagnosis.

I then told the dealer via telephone that I wanted a refund immediately. They agreed without quibble and refunded via Bank Transfer on the spot.


Thanks all for the advice. Hopefully my experience will be of use to somebody in future.

Happy New Year.