"if i was YOU, i would ask MYSELF this, AM I FIGHTING A BATTLE I CANNOT WIN ?"...

Robisere

victor2 wrote: »

Customer1980, one major benefit to customers is that they no longer risk having bills based on estimated reads, as the supplier regularly gets actual readings. That has nothing to do with the IHD working or not.
Just look through the threads on here for examples of how many people have been shocked by a large energy bill after months of low estimated reads...

I don't allow estimated readings to happen. I read my meter regularly and I send the readings to my supplier's excellent website. (EDF) Next (working) day I can access the website again to receive a latest bill. I download and store each PDF bill and any other email or other communication. I have no intention of accepting a Smart Meter.

Scrounger

Robisere wrote: »

I have no intention of accepting a Smart Meter.

Why, wouldn't it make life a bit easier not having to continually submit meter readings?

Scrounger

System

Well done Robisere you are very diligent. Hundreds of thousands are not so you may well have to accept a smart meter when the rules change as they surely will.The rest of Europe appear to have accepted smart meters. Is it such a big deal to let the meter send off a reading every day instead of YOU getting down on your knees with a torch , then cranking up the laptop, and logging on every month just to input a reading.Don`t you have better things to be doing with your life than this mundane stuff ?

Blackbeard_of_Perranporth

What is this smart meter, is it like smart water?

Autumnella

Your energy supplier has told you that there is nothing they can do about your SMD not working, what are you expecting them to do as a resolution to your complaint?

customer1980

Autumnella wrote: »

Your energy supplier has told you that there is nothing they can do about your SMD not working, what are you expecting them to do as a resolution to your complaint?

I expect they either stop misleading customers with the promises, i expect they bring both meters in doors whereas the signal strength would be strong , at no cost to the customer, simple. tariff prices change all the time, therefore the need to keep up with it all, usage and how much will i have to hand to them. electric and gas is a life essential its not like a mobile phone where you can just stop using when you being over charged, you can't stop using gas and electric, I'm sorry but i count my pennies i just want to have an accurate management of my expenses.

customer1980

House_Martin wrote: »

OP, just give up your battle, its not worth it . You are receiving live up to date meter info, its all on the meter four metres away at the press of a button, so straightaway you have lost the argument. The little cheap gadget does nt work so do as I did and throw it in a cupboard/dustbin .Many meter fitters don t even give the customers an IHD. Smart meters are there for the benefit of the supplier as is any meter. The meter, smart or dumb is not your property and it has nt cost you anything. The gadget does cost you approx a quid a year to run, so you are up on the deal by dumping it.
Smart meters save US all money by stopping people getting themselves into large debts by setting themselves deliberately low direct debits and failing to admit meter readers ( me ) to check their actual usage. We don t have to pass on their warrants and failed debt payments onto the rest of the paying customers.They also help in the huge amount of meter fiddling going off nowadays which is increasing year on year when people realise the suppliers are hopeless with their non existent revenue protection units. I m currently doing some work for a really shockingly lax supplier (Utility Warehouse) who are getting a complaint to OFGEM from me about their antics.Only BG operate a properly run one. The rest of Europe had smart meters foisted on them with no chance of refusing them ( liberal Germany and Sweden excepted ). We also gave people the right to refuse them.Big mistake !

sorry, i don't mean to be loud, but, I AM NOT RECEIVING LIVE UP TO DATE READINGS ONLINE OR ON THE DISPLAY DUE TO VERY VERY WEAK SIGNAL-0.83. EDF doesn't offer to bring both meters indoors at no cost to myself, neither they accept bringing indoors due to different reason which is due to inability to reach the meters outside as i am wheelchair bound.

customer1980

victor2 wrote: »

Customer1980, one major benefit to customers is that they no longer risk having bills based on estimated reads, as the supplier regularly gets actual readings. That has nothing to do with the IHD working or not.
Just look through the threads on here for examples of how many people have been shocked by a large energy bill after months of low estimated reads...

why am i still with over 500 pounds credit and over 100 pounds direct debit ? ....after three months with a smart meter ? .. on a one bedroom flat, with a 'cheapest' tariff ?--- and no i don't over use gas and electric. i used to send weekly meter readings, but with the promises of a smart meter i shouldn't have to.

d70cw6

cool story bro

System

customer1980 wrote: »

why am i still with over 500 pounds credit and over 100 pounds direct debit ? ....after three months with a smart meter ? .. on a one bedroom flat, with a 'cheapest' tariff ?--- and no i don't over use gas and electric. i used to send weekly meter readings, but with the promises of a smart meter i shouldn't have to.

Your problem now appears to be a GSM connectivity issue that all suppliers will check for, but none can guarantee. First generation smart meters connect directly to the supplier's systems. The next generation will connect to The Data Communications Company and then on to your chosen supplier. As more second generation meters are rolled out, then connectivity issues will disappear. If your meter cannot talk directly to the DCC, it will connect via a WAN to one that can.

The default position at the moment is that if your meter cannot connect then it is still a meter. It just needs to be manually read. I am really not sure what you expect the supplier to do to overcome the basic laws of physics?.