Smart meter problem

brianposter

I am abroad but cannot get any answer locally so, as smart meters are presumably much the same everywhere, it seems worth trying on a UK board.


We have a smart meter installed, and the electricity supplier is kind enough to provide an hourly analysis of electriicity consumption on their website. The hourly consumption (kwh), except for the odd anomaly, appears to reflect what we use, but the daily total (also kwh) on which we are billed appears to be an entirely different (much higher) figure.


Anyone able to explain how this is possible?

bsod

standing charge

[Deleted User]

Hi,

is there a 'utility' tax of sorts added?

[Deleted User]

Perhaps VAT (or Sales Tax) is only added to the daily total

brianposter

Nothing to do with the charges; I am referring to usage measured in kwh.

bsod

ask your supplier then

brianposter

bsod wrote: »

ask your supplier then

Have you dealt with an electricity supplier recently ?

bsod

yes,

have you tried using a crystal ball recently?

reeac

If I understand you correctly the sum of 24 hourly consumptions is much less than their quoted daily consumption for that same day. Is it possible to guess which one is correct from its amount? In the U.K., for example, average household electricity consumption for those who don't use it for domestic heating is about 8-10 kWh . How does that compare with your two daily consumption figures?

brianposter

reeac wrote: »

If I understand you correctly the sum of 24 hourly consumptions is much less than their quoted daily consumption for that same day. Is it possible to guess which one is correct from its amount? In the U.K., for example, average household electricity consumption for those who don't use it for domestic heating is about 8-10 kWh . How does that compare with your two daily consumption figures?

It is pretty clear that the hourly consumption figures are "correct".

st999

Give us an example.