PPI Help!

Nasqueron

-taff wrote: »

No, it won't go to the CEO but hopefully the email will be seen by someone who can speed things up.

Depends at what point they stop adding interest onto the refund, when it's unexpected money you never budgeted for, the extra interest etc is just icing on the cake

ianuk11

Nasqueron wrote: »

1) Yes but if the company can recall the debt they can offset any refund against your unpaid debt. If it's been sold on completely they have no claim on it.
2) Statute Barred simply means they can't take action against you in the courts, it doesn't mean your debt doesn't exist - it is 6 years from when you last paid/acknowledged the debt
3) You would complain (not claim) to the people who sold you the finance. Nobody is getting 2 lots of money, there is no fraud. A finance company sells debt on for pennies in the pound, they lose a lot of money when you stop paying them and so get a bit back before they write off the debt - the debt companies then try and make the money back to cover their bills

However, you need to split it out into the right people. A car loan goes to the car dealership NOT the finance provider unless the car dealership had a finance company employee working there. As it's 12 years ago, 2004, it pre-dates regulation so the car finance would not be regulated and thus can be dismissed

Thanks for reply

the debt is over 12 years old and i have not paid/acknowledged the debt over this time period

i was assuming that akitve kapital and Mknz have chased me in the past that the debt had been sold

the car loan was from 1997 or 98 i am sure it was sold with insurance from ill heath layed off from work ect charted trust

is it worth going for any of these or just let it go

once again thanks

Nasqueron

ianuk11 wrote: »

Thanks for reply

the debt is over 12 years old and i have not paid/acknowledged the debt over this time period

Will leave that side of this to your sense of morality

ianuk11 wrote: »

i was assuming that akitve kapital and Mknz have chased me in the past that the debt had been sold

Possible yes, depends if the finance company can take it back

ianuk11 wrote: »

the car loan was from 1997 or 98 i am sure it was sold with insurance from ill heath layed off from work ect charted trust

Pre regulation, you can try but there is no seller liability, start with the dealership then the underwriters, you'll have to do the digging for this I'm afraid

ianuk11 wrote: »

is it worth going for any of these or just let it go

once again thanks

Unless you have paperwork and can find someone to take liability, no.

[Deleted User]

Nasqueron wrote: »

As above, CEO has a PA who responds to things and filter emails. The CEO is there to run a multi billion pound company not deal with individuals who didn't get paid some PPI refund on time, CEO categorically does not deal with complaints and won't have ever seen your email or anyone else who deals with them or they'd never get anywhere as everyone would email them directly for every tiny matter!

I totally agree with you (for the most part), but "CEO" complaints are dealt with VERY seriously and department heads and managers are suddenly involved where previously they were not.

Not only did I receive my delayed redress, I also received an additional goodwill payment. Of course, it was a VERY valid complaint...

amersall

Ditto Money, it does help, did for me twice and I got the same as you with the additional goodwill payment.