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Do I have options?

I've been with virgin media for 18 years and wanting to shop around for a better deal...but My income is carer's allowance and income support. No problems ever paying my bills but wanted to know does that limit my options? Other providers may not want to touch me with a barge pole!
Plan on trying to haggle with VM but don't want to use the "I'm leaving!" threat if in fact I'm stuck...

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