Window Fitting Extras

thebaldwindowfitter

you have given little information as to what extra work was carried out until i gave a responses please take the time to re read what you have put like i say only you know what has been done it is only on your last post that you say how much thay have charged and the over charge .If you look back at your responses it looks like you have made your mind up what yor paying them anyway the £2000 140 for skip and whatever materials were . Oh and by the way at 2k fitting for 9 windows that is superb money think youve had your !!! spanked

System

Tbh they are fairly big windows (3/4 man lift for a few) and I had 8 quotes in the end, so the base price was pretty average for the job.
My point was that I have been sent an invoice for items assumed to be covered in the "window fitting" rather than extras.
The extras excluded from their quote are not disputed.
I just wanted some opinion on whether not silicone would normally be excluded/detailed in a quote for replacement windows and whether its reasonable to not pay an "extra" day when they stuck to their original timescale to complete the job...

thebaldwindowfitter

the_r_sole wrote: »

Tbh they are fairly big windows (3/4 man lift for a few) and I had 8 quotes in the end, so the base price was pretty average for the job.
My point was that I have been sent an invoice for items assumed to be covered in the "window fitting" rather than extras.
The extras excluded from their quote are not disputed.
I just wanted some opinion on whether not silicone would normally be excluded/detailed in a quote for replacement windows and whether its reasonable to not pay an "extra" day when they stuck to their original timescale to complete the job...

like i say you keep on giving more information every time i make a post why not mention this in the beginning .This is why people on here post stuff like i had 9 windows fitted for x yet like you others think they can get theres done for the same yet fail to mention that there windows are that big it takes 3/4 people to lift

thebaldwindowfitter

Could it be that they also instead of only 2 fitters actually decided to use 4 hence why they fitted the jobstill in 3 days

System

thebaldwindowfitter wrote: »

like i say you keep on giving more information every time i make a post why not mention this in the beginning .This is why people on here post stuff like i had 9 windows fitted for x yet like you others think they can get theres done for the same yet fail to mention that there windows are that big it takes 3/4 people to lift

Didn't mention it in the beginning because I don't see it as relevant, they measured the windows so knew how big they were to price the job accordingly - it was you that said the price was unreasonable, but my query wasn't about whether the price was reasonable as I had a good number of quotes to know they were around the current market price. Incidentally, my dad or myself was the 4th man, they had three on site every day and didn't bring any extra after the problem with the wall. 1 skilled guy, a labourer, and an apprentice.

Hadn't considered that they wouldn't have allowed time for the finishings in their fitting time, any time I've had windows fitted before the internals are accounted for timewise before you confirm the finish on the cills to them. Maybe could have got stung for a whole lot more if they had done all the internal surrounds!

thebaldwindowfitter

the_r_sole wrote: »

Didn't mention it in the beginning because I don't see it as relevant, they measured the windows so knew how big they were to price the job accordingly - it was you that said the price was unreasonable, but my query wasn't about whether the price was reasonable as I had a good number of quotes to know they were around the current market price. Incidentally, my dad or myself was the 4th man, they had three on site every day and didn't bring any extra after the problem with the wall. 1 skilled guy, a labourer, and an apprentice.

Hadn't considered that they wouldn't have allowed time for the finishings in their fitting time, any time I've had windows fitted before the internals are accounted for timewise before you confirm the finish on the cills to them. Maybe could have got stung for a whole lot more if they had done all the internal surrounds!

How can anybody allow for something when they dont know what those internals are because like this thread its like interogation you only tell people after they have made there assumption on what you have said on your previous post you mention 3/4 mention post now you say the 4th was you or your dad you asked for advice like i say based on information given as to wether you should PAY more .The amount of men is relevent because as i say they may well of done the job with just two in 27 years of running my own business i have only ever needed more than two men on three jobs all of which were shop fronts with huge laminated units

System

thebaldwindowfitter wrote: »

How can anybody allow for something when they dont know what those internals are because like this thread its like interogation you only tell people after they have made there assumption on what you have said on your previous post you mention 3/4 mention post now you say the 4th was you or your dad you asked for advice like i say based on information given as to wether you should PAY more .The amount of men is relevent because as i say they may well of done the job with just two in 27 years of running my own business i have only ever needed more than two men on three jobs all of which were shop fronts with huge laminated units

If I posted every minute detail of the job in the original post I'd still be writing it. The window fitting cost isn't under scrutiny, they brought three men presumably based on the size of the windows which they had measured and then allocated their men accordingly. We were around to help, but it's not relevant to the extras of silicone and labour being charged for an additional day for all their men on site.

The internals if windows are usually fairly straight forward so when you have all the sizes its easy enough to estimate a time for fitting ingoes if they are required but again - that isn't an extra that I am querying at all, so it has little bearing on the issue. It's not like they had no idea of what was required, just that if the plaster was reasonable after removing the windows the ingoes could be left. And in the end they ended up doing a cill on two small windows instead of 9 cills and surrounds which was the potential max of the job. Do you think they wouldn't have made any allowance in their original quote for the job for time doing internal finishes? Even after seeing the job and discussing it?

thebaldwindowfitter

the_r_sole wrote: »

If I posted every minute detail of the job in the original post I'd still be writing it. The window fitting cost isn't under scrutiny, they brought three men presumably based on the size of the windows which they had measured and then allocated their men accordingly. We were around to help, but it's not relevant to the extras of silicone and labour being charged for an additional day for all their men on site.

The internals if windows are usually fairly straight forward so when you have all the sizes its easy enough to estimate a time for fitting ingoes if they are required but again - that isn't an extra that I am querying at all, so it has little bearing on the issue. It's not like they had no idea of what was required, just that if the plaster was reasonable after removing the windows the ingoes could be left. And in the end they ended up doing a cill on two small windows instead of 9 cills and surrounds which was the potential max of the job. Do you think they wouldn't have made any allowance in their original quote for the job for time doing internal finishes? Even after seeing the job and discussing it?

Why as a customer did you not ask them for an idea of the cost of internals based on the plaster being ok and the extra cills because as you say this was an extra ie you say TBC because that to me would mean i was going to be chraged for any internals then you wouldnt of had any of this .Plaster coming away and needing redoing is easy to work out until frames have been removed .
on the labour front i am wasting my time with this conversation because you like i have said to you are fixated on the on the fact that the job only took 3 days doesnt matter how many people were on the job .
Yes it would of been better if all this was mentioned in first place rather than drip fed in an arguement against everything ive said as myself an installer to in some way account for the increase i am not saying this increase is fair though

Doozergirl

I haven't changed what I think since the beginning of the thread.

If they weren't intending to work Saturday then there's quite clearly no additional labour in terms of days, only the time spent boarding. Nine man days (which is what happened?) sounds more than reasonable! However, the fitters are likely to cost somewhere in the region of £1500 alone in labour. Have they actually added all the internal labour as extra labour and internal finishes as materials?

Your question asking whether they had allowed for any internal work is a pertinent one!

We can see what is excluded. What is included is fitting. I would include silicon in part of fitting. If silicon isn't part of fitting (I really think it is) then it needs to be specifically excluded to start with.

System

The invoice has internal materials 100 odd quid for two MDF cills (which I think is a bit on the ridiculous side but that's not being raised at the moment!)
Disposal.
Materials for boarding up the window.
Extra labour, no breakdown just a unit costs which is about 700 quid total

I dont want to be unfair but a 2k job turning into nearly 4 because they had to board up a window and do two cills is bit hard to stomach.