Santander money transfer, says "Order not allowed due to notices in the account"

apples1

Just tried to transfer money from Santander account to linked current a/c and get the following message:

Order not allowed due to notices in the account attention!
PL_0919

A google search tells me others have had this in the past but no explanation as to why or what it means.

I sent Santander a secure message but it's 73 hours for a reply.

jimjames

apples1 wrote: »

I sent Santander a secure message but it's 73 hours for a reply.

Maybe trying phoning them?

Covetous_Jew

[FONT=&quot]I had encountered that notice from Santander once. It happened after I sold some bitcoins online and the buyer transferred funds to my Santander account. Couple of days later I tried transferring money and that message has flagged up. Apparently, the buyer claimed that someone has gained access to his online banking and made a fraudulent transaction. In the end I had to call customer service and explain the situation, after which the lock on my account was lifted[/FONT]