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Warning If You Use 18866 On Ntl

2

Comments

  • SuiDreams
    SuiDreams Posts: 2,393 Forumite
    Part of the Furniture 1,000 Posts
    You've got me worried about this now, I have just started using 1899 through an NTL line and access it through an 0808 number, I hope I'm not getting charged by NTL for these calls.
  • bbb_uk
    bbb_uk Posts: 2,108 Forumite
    jon_r wrote:
    ...0808 numbers are chargeable at our discretion....
    I believe they are correct and like pricefighter said they may be onto the access number. It may just be a glitch but if not then I suspect Telewest may decide to do the same.

    If NTL/Telewest do start charging for these access numbers then it they'll probably just lose more customers by people switching to BT.

    Remember, that its only BT that are under strict OfCOM restrictions and the likes of others like NTL/Telewest are not.
  • pricefighter
    pricefighter Posts: 2,829 Forumite
    If they are charging you use the alternative access no i gave earlier

    0808 1 702 702 they want be on to this no yet!!!!!
    PF.
  • BarGin
    BarGin Posts: 979 Forumite
    Part of the Furniture 500 Posts Name Dropper
    According to the latest NTL tariff guide 0808 numbers are FREE

    http://www.ntl.com/home/telephone/pdf/NonGeographDefinitions.pdf

    See page one of the pdf

    BarGin
  • pricefighter
    pricefighter Posts: 2,829 Forumite
    But possibly not if you are diverting your traffic to another carrier!!!!!

    Hopefully guys its minor hiccup.
    PF.
  • jon_r_2
    jon_r_2 Posts: 344 Forumite
    thanks ...i quoted that info back to them ,though i could not quantify it cause i could not find my tariff guide ...also i've put the 702 702 prefix in a bit sharpish !
    never put off buying a bargain today,it may be gone tomorrow
  • Last month I cancelled BT line. I have had both BT and ntl for some time. This month was the first ntl bill since then and I found i got charged for 42 unitemised calls. I concluded before seeing this thread that I had been charged for the 0808 number, but concluded it was a connection charge fron ntl in addition to the 3p charge from 1899.com.

    Next month when ntl put their prices up , at the same time they are doing free local calls w/e and eve, so this will help!

    Its a bit naughty, tho. When you signup with 1899 you assume the 0808 is free. I know its not 1899's fault . . .
  • bbb_uk
    bbb_uk Posts: 2,108 Forumite
    ...This month was the first ntl bill since then and I found i got charged for 42 unitemised calls. I concluded before seeing this thread that I had been charged for the 0808 number, but concluded it was a connection charge fron ntl in addition to the 3p charge from 1899.com..
    Freephone 0808, 0800 & 0500 should not carry a connection charge as they're free - otherwise they wouldn't be free (well not totally). Call1899's connection charge of 3p would not show up on your NTL bill but your Call1899's bill only. I'd suggest double-checking your unitemised calls. Also, from next month, NTL are only doing free weekend (not evening) local (not national) calls for the £10.50 tariff.
  • SuiDreams
    SuiDreams Posts: 2,393 Forumite
    Part of the Furniture 1,000 Posts
    Does anyone know how much NTL charge for itemised billing?
  • bbb_uk wrote:
    Freephone 0808, 0800 & 0500 should not carry a connection charge as they're free - otherwise they wouldn't be free (well not totally). Call1899's connection charge of 3p would not show up on your NTL bill but your Call1899's bill only. I'd suggest double-checking your unitemised calls. Also, from next month, NTL are only doing free weekend (not evening) local (not national) calls for the £10.50 tariff.


    I agree with your remarks. 0808 should be free, and the 3p charge of course is in the 1899 bill. I cant break down what my 42 unitemised calls are against, and I cant believe that in one month I would have made 42 calls in addition to those being routed through 1899!
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