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SSE Anti Virus Software NOT Compatible with Windows 10

I have just changed-over from BT phone and Infinity 2 to SSE phone and ultrafast fibrebroadband on their 18 month contract on line rental and "free" calls 24/7 for £16 line rental, £5 call anytime package and "free" broadband (total £21 per month, was paying over £61 per month to BT for something similar which included features that I haven't used).

Included in the SSE 18 month package is free internet parental controls and Anti-Virus software supplied by NetIntelligence. The parental control software loaded OK. The AV software had to be downloaded from within the NetIntelligence control Panel web-site. However the AV software is not compatible with Windows 10 (confirmed by the SSE helpdesk) which is not good. It was one of the extras from BT that I was grateful for.

However the SSE helpdesk have credited my account with £30 (or at least she said she would - I haven't signed into my on-line account yet to check) to get my own AV software, which is helpful. I thought I would post this as a warning to others who have Windows 10 that SSE's AV is not compatible.

Time will tell whether the Broadband speed is any good in the evening.

Comments

  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    You can get many perfectly good AV programs as freeware: Avast and Avira to name but 2. If you use Barclays online banking you can also get Kaspersky for free.
    No free lunch, and no free laptop ;)
  • wongataa
    wongataa Posts: 2,751 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Windows 10 has built in AV software - Defender. It is fine to use.
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