We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

New Sky Box with 'FreeSat from Sky'

Options
Hi

I hope someone is able to help. :money:
just over a year ago, I downgraded my Sky TV subscription to 'FreeSat from Sky'. I'm very happy with this, and have no need to get a subscription again.

The thing is, the Sky HD box is now about 8ish years old, and regularly conks out, needing me to take the power lead out for a couple minutes, before rebooting the box.

So I am now looking at the option of buying a newer (but second hand) Sky HD 1tb box. My question is, can I just buy the box and plug it in? would I need to phone Sky to let them know? If I do, will sky charge anything? Also will it cause any problems with Sky+ recording ability (which I am currently able to do)?

Thanks in advance.

Comments

  • teddysmum
    teddysmum Posts: 9,520 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I'm surprised that you have Sky+ , unless it is a freebie for keeping line and broadband. It's usually disabled when your subscription runs out.


    However, perhaps someone forgot to switch it off, as when I rejoined, last week, they omitted enabling it.I thought the problem was a failure in linking the box to the router, but, when the man realised my internet was no longer with Sky, he said 'Oh, it's not on;our fault and soon fixed.'
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Jut swap the box and then re-pair the viewing card with the new box.
    As above, no guarantee that Sky+ will still work, as this is normally disabled at the time you cease your subscription. If PVR features are important to you, then get a Humax Freesat box instead, which will give you almost the same channel line-up.
    No free lunch, and no free laptop ;)
  • VisionMan
    VisionMan Posts: 1,585 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Heres the problem you face - when you cancelled your subscription, the SKY advisor screwed up, as they should have also cancelled recording facilities as well. So if you need to contact SKY to re-pair your card to a different FSFS box, if they have any savvy about them, they'll do so, but at the same time disable your recording facilities.

    It would be best to just purchase a Freesat recorder.
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Cannot pairing now be done via the box menus and without a phone call to Sky?
    No free lunch, and no free laptop ;)
  • teddysmum
    teddysmum Posts: 9,520 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    macman wrote: »
    Cannot pairing now be done via the box menus and without a phone call to Sky?



    I think so, as my son takes his card from home, when he stays in his caravan, which has a box and dish.
  • Moneymaker
    Moneymaker Posts: 1,984 Forumite
    1,000 Posts Combo Breaker
    Or you could send your Digibox to someone like Digifix for refurbishment.
  • razam wrote: »
    Hi

    I hope someone is able to help. :money:
    just over a year ago, I downgraded my Sky TV subscription to 'FreeSat from Sky'. I'm very happy with this, and have no need to get a subscription again.

    The thing is, the Sky HD box is now about 8ish years old, and regularly conks out, needing me to take the power lead out for a couple minutes, before rebooting the box.

    So I am now looking at the option of buying a newer (but second hand) Sky HD 1tb box. My question is, can I just buy the box and plug it in? would I need to phone Sky to let them know? If I do, will sky charge anything? Also will it cause any problems with Sky+ recording ability (which I am currently able to do)?

    Thanks in advance.

    Although this may be a closed thread now can I ask whether you pay Sky just to keep the recording facility?

    If not then as said earlier, just put your card in the box to pair it up, whether you still have the ability to record is up in the air and if not and you phone Sky I doubt they'd enable it without payment.
  • unforeseen
    unforeseen Posts: 7,381 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Yes you can. £10 per month subscription
  • teddysmum
    teddysmum Posts: 9,520 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    unforeseen wrote: »
    Yes you can. £10 per month subscription



    ....which is more than some are paying for a package providing programmes.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.8K Banking & Borrowing
  • 253K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.7K Work, Benefits & Business
  • 598.6K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 257K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.