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Idem Servicing
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If RBS have sold the debt, or are paying someone else to chase it I doubt they would do the work themselves. Why do work regarding a debt you no longer own or do wok that you are paying another company to do?
Karonher has a valid point here, and one I should of picked up on earlier.
The debt and all its liabilities now belong to idem, so they also become data processors for your information.
RBS may no longer hold any info on you, hence why they've passed it on to idem ?I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter0
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