Problems after Porting

infernalaffairs

Hi, I ported my O2 PAYG number over to a T-mobile PAYG simcard which was completed yesterday. However there are now 2 problems.

1) I can no longer access wap. I've rung customer services, deleted and reinstalled the settings by text but to no avail.

2) I can receive and send calls on my new number but when I use the phone to check the number on the simcard it's still showing the old number. I've taken out the simcard and battery but again this hasn't fixed it. Even trying it in another phone shows the old number.

I'm at a lost on how to proceed. Any advice appreciated.

Thanks

urban469

The SIM will always show the old number. It's written into the SIM. Your ported number is basically copied across to it. It will send and receive calls, text and data in your ported number.

As for wap, no idea.

Why would anyone leave o2's coverage and customer services for T-errible Mobile.

rjm2k1

You should be able to edit the my numbers details somewhere on the phone. As for the wap, there must be a setting somewhere that needs changing, or maybe they just haven't updated all their systems to accept your number yet, it can take a while from memory.