PCN for being 1 second over

srankin1

Hi
I am new to this site. We were at a Hospital appointment and we have a blue badge although i know in this car park you still have to pay for a ticket. We arrive at 13:04:20 and drove out at 13:04:21 and received a PCN through the post yesterday.
I can't believe we have received this for being 1 second over. Please can anyone help as want to appeal this but not sure of template to use.

Thanks

The_Deep

Are those timings correct?

Umkomaas

You weren't doing a handbrake turn were you?

pappa_golf

I suspect that this is not for a 1 second overstay (as grace periods would apply) , but for failure to inform the ANPE system of your VRN , by way of entering it at the ticket machine or on a keypad

srankin1

Hi Sorry
i mean 13:04:20 to 15:04:21. I did pay but don't have the ticket anymore.

pappa_golf

where you asked to enter your vrn at the terminal

srankin1

Hi

Yes i did but threw the parking ticket away.

pappa_golf

then the ANPR did not recognise the VRN you entered , the charge is not for 1 second , but for 2hrs and 1 second , suggest contacting local PALS and asking them to intervene

Herzlos

Of course, the ticket machine should have told you that it didn't recognise the VRN, so you had a good faith understanding that you were covered.

The parking company won't see it that way, but POPLA or a judge will.

PALS at the hospital can get this cancelled, but you might need to spend some time convincing them of this fact.

srankin1

I have just spoken to PALS and they said they can't do anything as it is seperate. Exactly! if i had been told it didn't recognise the reg i would have inputted it again.
Can Civil Enforcement not look at the ticket machine entries from the day and see what was entered for the day?

Grimble

Go back to PALS and ask how you make an official complaint about the car park and their refusal to help.