Help please

toniq

Not sure if dalkirst is still around, if u look for his user name and ask what happened when he had a similar issue a few years ago if i recall correctly.

toniq

Wow i found the thread!!! it was 6 years ago, My photographic memory!

https://forums.moneysavingexpert.com/discussion/2758972

Ignore the arguing on that thread, But it seems he got it sorted, hope you can to.

DynasticDux

angelabbie wrote: »

I have been lucky enough to win a prize of a fire alarm for the house
I will need to pay 45 per month for monitoring. As I cannot really afford this shall I just turn the prize down or is it a bit unfair to offer something that is a prize but turns into a paying contract after a certain time? What do you all think?

DynasticDux wrote: »

It's not a "Fire Alarm" - It's a "Burglar Alarm"

https://forums.moneysavingexpert.com/discussion/5530278
http://www.athomemagazine.co.uk/win-an-alarm-system-worth-839-from-verisure

As per the T&C's - Prize is a TOP RESIDENTIAL KIT of a value of: £839, with 6 month free service fee worth £42/Month = £252 for 6 Months

If you can't afford to keep on the service, simply ask the company to choose another winner

angelabbie wrote: »

Dynastic I find your response really rude, I am looking for help with a contact not someone to correct an error and tell me what you think I should do.

What was rude about my response ?
You stated it was a fire alarm, I was letting you know it was a burglar alarm... You asked what we think you should do as you couldn't afford the £45 per month monitoring fee .. and I replied with ask the company to redraw


You also ask

is it a bit unfair to offer something that is a prize but turns into a paying contract after a certain time?

This is only the same as winning a years free Sky TV - they make you sign up to 3 contracts when you win and after the 12 months they start charging you for it.... If you decline to pay after the free 12 months you are asked to return the equipment as you are only leasing it from the company

http://www.sky.com/shop/__PDF/Sky_Q_contract.PDF
Sky Q boxes and the Sky Q hub are loaned equipment supplied to you at no cost and remain the property of Sky (or another Sky group company) at all times.

You must not dispose of loaned equipment and we recommend you insure it against loss, theft or damage for the full replacement value.
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You must return or allow us to collect loaned equipment when reasonably requested to do so. This is the case even if it is being used by you to receive third party retailed content and you are responsible for managing any subscriptions with third parties.
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If you fail to return the loaned equipment you will have to pay a non-return charge. For more information about these charges go to sky.com/nonreturncharge.
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Payment of the non-return charge does not transfer ownership of loaned equipment to you and you are still required to return the loaned equipment to us following our reasonable request.
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If we have requested that you return loaned equipment to us and you have failed to do so we may disable it to stop it from working and take legal action to recover it from you.
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