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moving house and new phone connection
lg13mza
Posts: 188 Forumite
We are about to move house. the new house has a line & box but needs connecting. Our current supplier in our existing house is with talk talk but we are just out of contract so we can easily switch. I'm trying to work out how best to manage switching and reconnecting the new phone for the minimal cost. It seems some new suppliers will absorb the reconnection charge. Ideally I'd like to keep our existing number.
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Comments
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If you want to keep your existing number, providing you're staying within the same exchange area, you have no choice but to do a home move with your current supplier.0
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ok thanks. I guess we could switch supplier now and then carry out the house move though?0
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Yes but you will be in contract for the term and will have to pay the remaining months if cancelling .
TT if they supply your new premises will probably allow you to transfer the contract and start a new one .0 -
I've spoken to them and they want us to sign up to a new 18 month contract. I can get a much better deal by switching to sky if I factor in the cash-back. Obviously we might be without a phone for a couple of weeks at the new place, but I can cope with that.0
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Canada company for UK ??0
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You need to decide how important the current number is ( also check that your new address is served by the same exchange as your current address otherwise it won't matter as you won't be keeping that number anyway) but assuming the number is important enough and the same exchange for both addresses, then you need to choose your new provider and switch to them a your current address, then when your number is with this new provider at your 'old' address, get them to do a home mover to your new address, otherwise the number will be 'lost'.
If the number isn't that important , or the new address isn't on the same exchange as the old address, just apply for service at the new address with whoever you want to use, and cease service at your old address
Something to be aware of is that you may have to pay for the line to be installed at the new address, and get charged a cease fee at the old address, regardless of which process you go for,0
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