(Urgent!)Parking charge in luton airport (drop off in undesignated area)

Adrian_f

its a PCN but on the top it says reminder which is what I tried to say I haven't received a letter before this .. and theres only a postal address so shall I just post it ? and im being told to copy the template word for word but I need to include my address etc ? im so confused

Coupon-mad

Post it then, get proof of posting from the PO Counter (free certificate of posting, NOT signed-for).

From the NEWBIES thread, could not be clearer:

Here is a template appeal that doesn't give away the driver & gets a rejection letter with a POPLA code. Yes it needs your postal address, and yes it needs your name as keeper of course.

Template appeal for BPA members - copy this wording into the online appeal box or into an email:




Date


Dear Sirs

Re: PCN No. ....................

I challenge this 'PCN' as keeper of the car and I will complain to the landowner about the matter if it is not cancelled.

I believe that your signs fail the test of 'large lettering' and prominence, as established in ParkingEye Ltd v Beavis. Your unremarkable and obscure signs were not seen by the driver, are in very small print and the terms are not readable to drivers.

Further, I understand you do not own the car park and you have given me no information about your policy with the landowner or on site businesses, to cancel such a charge. So please supply that policy as required under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. You have omitted clear information about the process for complaints including a geographical address of the landowner.

There will be no admissions as to who was driving and no assumptions can be drawn. You must either rely on the POFA 2012 and offer me a POPLA code, or cancel the charge.

I have kept proof of submission of this appeal and look forward to your reply.

Yours faithfully,

Adrian_f

After waiting till the last day and looking for appeal on the forum i just received an email from popla saying apcoa do not wish to fight the appeal :beer: thanks everyone