Changes to flight schedule - am I entitled to a refund

SSmith80

I'm after some advice as to whether I can seek a refund on some flights I have booked for mid-December. I originally booked flights from Heathrow to Orlando, which included a change at Boston. I've just been told that the airline I booked with no longer fly through Boston so have been offered an alternative through Atlanta or a flight with two changes. Am I entitled to a refund in these circumstances? I've tried to read the airline terms and conditions but it's really unclear and I booked through a third party. If there is a better flight from a Gatwick rather than Heathrow, am I entitled to ask to be moved to that flight? The airline is Delta but I booked through Globehunters.
thanks

Voyager2002

You are always entitled to ask... your original itinerary is not available so they are offering alternatives, and you can let them know that you would prefer the Gatwick departure.

Why did you ask about a refund when it seems that what you want is the Gatwick departure?

jpsartre

Yes, you are entitled to a refund. The bad news is that you decided to book from a really shoddy 3rd party site and the refund has to go through them.

Your rerouting options will likely be limited to other flights with the same airline or their alliance partners.