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Need TV but not sky or Virgin. What's available.

edited 27 October 2016 at 6:50PM in TV MoneySaving
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lonestarfanlonestarfan Forumite
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edited 27 October 2016 at 6:50PM in TV MoneySaving
My mum is a pensioner. She has a TiVo box. She cannot get sky as we tried to install it but the engineers can't get a satellite signal cos of trees. No chance of cutting down trees as it would spoil the garden. So we had Virgin cable tv (V+ box) phone and internet. Now it's been changed to a Tivo box in the last few months not because we wanted it but because they stopped the old boxes. My mum is ready to throw it out the window every day as she says it does not respond, it goes blank when giving commands, it freezes, it jumps about, it takes forever to go from one command to another. It frustrates her so much every night.
She enjoys tv, series, live pause and record/record series. What other choices does she have now sky isn't an option and now Virgin is so poor. Thanks a lot.

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  • teddysmumteddysmum Forumite
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    If she can have an aerial then she can use Freeview with a PVR to record , pause etc.


    If she has a new tv, such as the last two years' Panasonics, she can view programmes missed via Freetime (usually only satellite) and catchup. Also the +1 channels hlpt o watch programmes originally broadcast at the same time . eg watch BBC live then the ITV programme, shown at the same time, via ITV+1.
  • prowlaprowla Forumite
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    Freeview - hard to see how that would work if satellite can't get a signal.

    Assuming you have good internet speed (Virgin), you could try a NowTV box, which works over an internet connection; they're owned by Sky and offer the Sky Entertainment packs and are very cheap in supermarkets.
  • Zinger549Zinger549 Forumite
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    Have you rang virgin to get an engineer out to see what the fault is. If the box is broken the will replace it free of charge.
    Come on you Irons
  • teddysmumteddysmum Forumite
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    prowla wrote: »
    Freeview - hard to see how that would work if satellite can't get a signal.



    Freesat needs a satellite signal. Freeview does not. It needs an aerial.
  • Neil_JonesNeil_Jones Forumite
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    Your mum must either have really big trees, evergreens or a heck of a lot of trees if there is seriously no suitable position for a satellite dish.

    What happens in the winter with these trees - are they deciduous (lose their leaves in the autumn and grow back in the spring) or are they evergreen (ie don't lose leaves in the autumn)? Deciduous trees, once they've shed their leaves, should let a signal through.

    Sky can and have installed dishes quite high up (including on the chimney but I don't think they'll do that these days) and I have seen dishes on the sides, back and front of houses at all manner of heights.

    Some people have their dishes at the bottom of the garden if that's the only place the dish can point to see the satellite.
  • [Deleted User][Deleted User] Forumite
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    Neil_Jones wrote: »
    Sky can and have installed dishes quite high up (including on the chimney but I don't think they'll do that these days) and I have seen dishes on the sides, back and front of houses at all manner of heights.
    Sky do have a "special heights" team, but for a truly bespoke installation the Op would need to employ an independent installer.
    The problem is that trees tend to be leafless in Autumn/Winter and so can later block a satellite signal when the leaves regrow. So now is probably not the time for a new installation.

    Personally, I'd persevere with Virgin. Unless their decoder really has become totally unresponsive for all users, it just sounds as if the box is faulty. Virgin should quickly replace and/or repair.
  • datlexdatlex Forumite
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    Another vote for Virgin re TV, threaten to leave them and they should send you a TiVo box which will be much better for her than the V+ box which is rather old. All other services are basically internet based. You need to be able to get BT open reach fibre for BT TV, other TV services needs speeds over 5mbps to work.
    Now is good, I have it myself in addition to Virgin.
    Paid off the last of my unsecured debts in 2016. Then saved up and bought a property. Current aim is to pay off my mortgage as early as possible. Currently over paying every month. Mortgage due to be paid off in 2036 hoping to get it paid off much earlier. Set up my own bespoke spreadsheet to manage my money.
  • datlex wrote: »
    Another vote for Virgin re TV, threaten to leave them and they should send you a TiVo box which will be much better for her than the V+ box which is rather old. All other services are basically internet based. You need to be able to get BT open reach fibre for BT TV, other TV services needs speeds over 5mbps to work.
    Now is good, I have it myself in addition to Virgin.

    AAh sorry. It is a tivo box not a v+ box. Virgin rang a few months back and said we had to have a TiVo box to replace our v+ box as they're going to stop supporting v+?
    We will ring virgin at weekend then when I'm there as you give me the impression that TiVo boxes do work. The engineer had a terrible time getting it to work when he installed it according to my sis so it sounds like a dud.
    I will edit my original post to state it's TiVo.
  • Neil_Jones wrote: »
    Your mum must either have really big trees, evergreens or a heck of a lot of trees if there is seriously no suitable position for a satellite dish.

    What happens in the winter with these trees - are they deciduous (lose their leaves in the autumn and grow back in the spring) or are they evergreen (ie don't lose leaves in the autumn)? Deciduous trees, once they've shed their leaves, should let a signal through.

    Sky can and have installed dishes quite high up (including on the chimney but I don't think they'll do that these days) and I have seen dishes on the sides, back and front of houses at all manner of heights.

    Some people have their dishes at the bottom of the garden if that's the only place the dish can point to see the satellite.

    Yes she has massive trees lol. And with a protection order. She's in the middle so all houses around her have their trees as well which are protected. The upside is we get a massive beautiful garden.
  • Thanks for everyone's input. I rang Virgin on Monday and they were aware of the problem with some TiVo boxes. They've been able to fix it remotely and it's all running very smoothly now. Thanks.
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