Illegal Warrant of Entry by First Utility. Help

FullForce

giatay wrote: »

First Utility, through their debt recovery agent Fidelite, recently turned up at my doorstep to request payment (£2250) or install PPM. Advised them I had already set-up a payment arrangement with FU. They said we hadn't. They contacted FU on my doorstep with 2 engineers hanging about, as did I, and FU advised the agent to leave the property immediately as the W of E was wrong. The original arrears (£2250) had in fact been incorrectly billed using estimated readings and the correct amount was around £890. A huge difference of £1260 ! I set up a monthly DD payment arrangement that FU agreed to and that was the end of it as far as I was concerned. The stress, embarrassment and prolonged arguments with my partner continued for a few weeks. I now feel I can start to make a complaint, but I feel that we have been harshly treated and I would like to know how things stand with the false request at the Magistrate's Court for a W of E. Legally, this action seems wrong to me especially as I had already agreed a payment arrangement with FU and also that the outstanding balance was based on an estimated reading! Any advice or 'steering in the right direction' would be greatly appreciated. Thank you.

It's not really clear what you mean by "illegal warrant"

I don't think you mean it was illegal (e.g. incorrectly issued or someone had created an unauthorised one etc) but rather that you simply diasagree with it's issue.

Unfortunately a warrant (where legally issued) is a live document authorised by the court. The only way to get that changed is to apply to the court that issued it.