Ex directory and still nuisance calls

Ladywriter1968

I am ex directory and also registered with TPS yet some how these companies are still calling on our land line, I had three calls from same number, twice they said nothing and first time asked if they could speak to some one over 16 and they then put down phone.

How are they getting my number?

elsien

They're not getting your number, they're trying random numbers till they hit a real one.
The silent ones are where the technology dials lots of numbers at once, and the caller speaks to whichever gets answered first.
If they're phoning from this country, tell them if they don't take you off the list you'll report them. Chances are though they're phoning from abroad so outside the scope of the TPS.

prosaver

dont ans the old phone line as got ans machine..
Usually people i know phone my mobile, they dont go retro and use the land line

Ladywriter1968

Also tps seem useless as tried to report the number but they need company name and they did not give their name. it said cant be reported without company name.

DoaM

Truecall technology. Get a box using it, or a phone that incorporates it. We have a BT8500 (dual set) that incorporates it ... we've not had a single spam call get through in the past 18+ months since getting it.

(The calls still arrive, but the phone doesn't ring).

elsien

According to their website you don't need the name if you have the number.

"You must be able to provide as a minimum the company name and/or telephone number, date and time that the call that you wish to report was received."
Have you tried their online reporting system?

Johnmcl7

I bought a set of the BT phones with the Call Guardian service which I find superb and works well. When someone phones, if they're in the phone's address book then the call goes straight through but if they're not then the system prompts them for their name then to press the hash key. The phone then rings and it announces the caller's name giving you the option to answer the call, divert to answer machine or block it.

In practice I find it kills most of the cold calls, the automated diallers can't get through and other cold callers I suspect don't bother going through as they know they'll get rejected anyway. There's no fee for the call guardian system as it's part of the phone but you do need to pay for caller ID for the system to function.

I wish I'd got it sooner as the phone no longer rings all the time and when it does ring, it's usually a proper call that should be answered. Occasionally there can be some minor issues such as automated calls from the bank to confirm an action but you can turn the system off temporarily to allow the call through. On previous discussions some people have found it an issue when friends call from withheld numbers (such as some workplaces) as it means they always have to go through the Call Guardian but it works well for me.

John

onomatopoeia99

When my house phone died I got got the BT set as well, it is very effective. Mind you, I'm going to move my line from BT to my ISP as they offer the phone line without voice service, only data, so that will stop them entirely

Strider590

When I was looking for work, I found that these companies are registering sister companies as fake recruitment agents and getting peoples information from the CVs they put on jobs websites.

I was looking for work, waiting for phone calls and at least 3 or 4 times a day i'd answer the phone to someone banging on about PPI claims or trying to sell me something. These calls didn't start until I put my CV online.

JohnB47

This comes up regularly and the solution is always the same - get yourself a BT phone with Call Guard. I have had one for over two years and not one unwanted call. Brilliant. Mine has an answering machine too, but that's not strictly necessary.

googler

Ladywriter1968 wrote: »

How are they getting my number?

They're not getting 'your' number, they're dialling every number, either randomly or in sequence.

i.e. if they fail to get through to 332 4521, they move on to 332 4522, 332 4523, etc until someone answers. You're just somewhere in their path.