DartCharge - How long from trip to fine?

Keith

Stupidly, I forgot to pay last Saturday.

Not had the fine/offer to pay for the trip through. How long do they take?

Thanks

pappa_golf

why not try to go online and pay it?

Keith

pappa_golf wrote: »

why not try to go online and pay it?

You can't, you pay for a trip and it has to be paid by midnight the following day. I called up on Monday and was told it was too late.

The system isn't clever enough to let you choose a date.

Apparently I'll receive an offer to pay the original charge, I just don't know how long this will take or how long to wait.

pappa_golf

Do not use this option if you have received a Penalty Charge Notice (PCN) with a warning letter. Use the Pay or challenge a PCN option to pay. You won't be charged the penalty if you pay by the date given on the warning letter.


https://www.dartford-crossing-charge.service.gov.uk/Home/Choose

Keith

Yes, but I've not had the letter! I've expected it to be automatic and land Tuesday. But nothing so far.

pappa_golf

pay it before the letter then!

Keith

pappa_golf wrote: »

pay it before the letter then!

You can't.

If I got on now and pay £2.50, It sits on the computer for a trip between Friday 6am and until I make another journey - I believe it expires after 12 months.

I cannot pay for the one I missed, I tried on Monday on the phone.

A warning letter should come, how long this takes is my query, when it arrives, I get a reference to pay for the journey I missed.

StaffsSW

If it is the first time the vehicle has made the crossing, you should get an offer to pay the original free without a penalty charge.

However, DART is a shambles. I'm dealing with tickets that were issued late 2015 that are starting to filter through now after representation, and I got a charge cert from a crossing in January 2015 last week....

Wait for the PCN, and it should offer you the reduced free if you pay with 7 days. If not, ring then up.

Keith

StaffsSW wrote: »

If it is the first time the vehicle has made the crossing, you should get an offer to pay the original free without a penalty charge.

However, DART is a shambles. I'm dealing with tickets that were issued late 2015 that are starting to filter through now after representation, and I got a charge cert from a crossing in January 2015 last week....

Wait for the PCN, and it should offer you the reduced free if you pay with 7 days. If not, ring then up.

Thanks, I expected it to be like CC where the fines dropped a couple of days later.

They said on the phone as it's the first time I've gone through I'd get the offer to pay the original fee, I just have no idea how long to wait to query that it's not arrived.

Keith

Well that's annoying.

Today I received a warning letter for the Sunday return crossing which I paid for.

Which allows me to pay for all crossings from the Sunday, but not for the Saturday which I forgot!

Keith

Spoke to a human, their system has screwed up. My payment which shouldn't have gone against Saturday as it was out of time, did.

So I just have to pay for the Sunday again!