Please Help...Parking Eye Charge Mostyn Champneys Retail Park, Llandudno

mendosas_enemy

Hi All,

Please can you help with my claim against Parking Eye charge received for Mostyn Retail Park, Llandudno?

I have been given a POPLA Reference to make appeal, however, I am unsure how to go about this now as thus far, I have used a template and feel a little over my head now (I had hoped the first claim would close this off).

I stayed in the 3 hour parking and over run by 51 minutes, now, I do accept that this is a significant time over, however, I don't accept that this charge is of a valid amount and is in line with any loss of revenue, especially considering the time. In my ignorance, I almost thought because this was out of peak times I would be okay.
I took my Mum for some food and shopping and we spent some time in the McDonald's (I know I'm a big spender), however, she does have fibromyalgia and at takes her a very long time to move about and we couldn't walk far for food. Now, we don't have a disabled badge because we don't live together. We do visit every one to two months. Could this be a valid claim, I should be able to provide evidence if asked but I do live some distance from her to collect.

I have included a copy of letters and my original appeal letter. Thank you in advance.

Andrew

mendosas_enemy

Half_way

Have you contacted the retail park?

mendosas_enemy

No, would I be best speaking to someone at the park or the individual store? Thank you for your help.

mendosas_enemy

I just called the store, really helpful person I spoke to. They are going to email and ask to remove the charge. Do i now trust that this will be completed and do nothing further or do I need to email POPLA or Parking Eye to advise of the above?

Ralph-y

both ..... speak to any one you visited ..... or even any one you might visit another time

Ralph:cool:

Ralph-y

"I just called the store, really helpful person I spoke to. They are going to email and ask to remove the charge. Do i now trust that this will be completed and do nothing further or do I need to email POPLA or Parking Eye to advise of the above?"

sadly no ..... not until you receive conformation off ParkingLie

try and get the store to give written conformation , and keep trying all the other stores as well ......

in the mean time keep working on your POLA draft .....

and you can help the cause by....

Letting your MP and Mrs May hear about how this awful threat affected you -and what you think about the rotten greedy 'parking industry'! Write your own or use the template provided by the BMPA.



keep up the good work



and



good luck


Ralph:cool:

beamerguy

mendosas_enemy wrote: »

I just called the store, really helpful person I spoke to. They are going to email and ask to remove the charge. Do i now trust that this will be completed and do nothing further or do I need to email POPLA or Parking Eye to advise of the above?

Nothing changes until YOU get confirmation in writing

Myriddin

Use this contact message facility to complain about the awful treatment you, as a genuine customer, have received - mention your mother's issues - tell them you are mindful never to visit again. http://www.mostynchampneys.co.uk/content/contact

It looks as if this connects directly with the managing agents as the owners appear to be British Land.

mendosas_enemy

Thank you, I have contacted the retail park and explained the above.

Coupon-mad

Also send an email to ParkingEye and give them seven days to confirm the PCN has been cancelled:

info@parkingeye.co.uk

Remember your POPLA code is only valid for 28 days(and a bit!) so come back here and draft a POPLA appeal like the others you see here, if for some reason you do not get that confirmation within 21 days of the rejection letter.

ParkingEye sue people so make sure you get an email or letter from them saying it is cancelled - and keep it.