Estate Agent did viewing damaged quartz worktop!

SuzieSue

fairy_lights wrote: »

How bizarre. A 'mature' person isn't necessarily going to be any more responsible that a young one, and surely an estate agent of any age should avoid damaging a clients property?

Well, a mature person usually has more life experience (unless they have lived as a hermit) so given the choice I would much rather have a viewing conducted by an older person and preferably an older woman (which was the case with the EA we chose).

Of course, you can get careless older women, but I haven't come across that many, but I have come across lots of careless young men as well as some very careful ones (one of my stepsons is very careful and the other is very careless).

And of course, no EA should damage a client's property but they do as this thread shows.

martindow

I'd contact the kitchen fitters and get them to quote for a repair. They will also be able to comment on how the damage was caused and possibly put it in writing.

rachelandgromit

martindow wrote: »

I'd contact the kitchen fitters and get them to quote for a repair. They will also be able to comment on how the damage was caused and possibly put it in writing.

Good idea I'll contact them now.

Rachel

SuzieSue

marksoton wrote: »

Unique in that they discriminated when employing people?

If they don't even understand basic employment law........

If you want someone with experience you can employ someone with experience. That is not against the law.

marksoton

SuzieSue wrote: »

If you want someone with experience you can employ someone with experience. That is not against the law.

Running a business you cannot openly state a USP as employing "mature" people.

Come on.....

fairy_lights

SuzieSue wrote: »

Well, a mature person usually has more life experience (unless they have lived as a hermit) so given the choice I would much rather have a viewing conducted by an older person and preferably an older woman (which was the case with the EA we chose).

It doesn't take life experience to show someone round a house.

foxy-stoat

Good job that you will be selling the house, leaving the slightly dropped worktop behind. It will be up to the new owners to repair it or live with it. On balance it wont affect the sale of the property.

rachelandgromit

Whether it sells or not is irrelevant, I mean it could be months till we get a sale and why should anyone buying it be left with a damaged garage door lock and worktop caused by the EA.

Had no feedback on the viewings but I've got in touch with the worktop company emailed lots of pictures which they are going to review and then try and quote for repair/then visit if necessary. They said it would need a bit of force to damage it. I've forwarded the email onto the EA too.

paddy's_mum

rachelandgromit wrote: »

two viewings both single elderly men

Many older chaps, particularly if they are a bit arthritic, frequently pull themselves up by holding onto some nearby object.

My husband is notorious for bending or stooping down, perhaps to look into or return some item to a base cupboard, and then haul himself up by leaning on the worktop.

He has frequently leaned on something unstable such as a dining chair or vacuum cleaner, and tipped it and himself over!

That might answer the how part of your problem.

DaftyDuck

I thought someone might have stood on the worktop to look at the {switches/air vent/wiring/cupboard tops} and damaged it in the process!