Slow, slow, not quick, but slooooooow

cirrus18

I sent this e-mail to the Moneysavingexpert team on the 20th of July 07.

Hi,

I have noticed the past week or so this site is getting slower and slower. Clicking onto a link it often takes a long time to open or it doesn't and I get a "timed out message".
Today, at around 1600 hrs I can't get any link to open. Every link I click on gets timed out.

Pages on all other sites I visit open just about instantaneously, so I believe there's nothing wrong with my setup here.

Got this reply


Hi,

Thanks for your email. I'm not aware of any problems our end, are you still experiencing these problems? Let me know and I will involve our Technical Team.

Kind Regards,

Help Team
MoneySavingExpert.com


As it still wasn't working properly I sent another e-mail.

Hi,

It's still not working properly for me. I was trying to access your website today at 1743 hrs without success.
I keep getting the message The Connection Has Timed out. The server at forums Moneysavingexpert.com is taking too long to respond.

I have tried with both Mozilla Firefox and Internet Explorer and get the same message.
All other sites on the web that I visited today work 100% without a problem.

Kind Regards,

I am still getting the same problems so the site has not been fixed yet and now other people are noticing this slowness.

Please, instead of posting your dissatisfaction here, on the forum, where I don't suppose it's ever gets read by the powers that be, instead, e-mail direct to the Moneysavingexpert Team *********@moneysavingexpert.com pointing out the problem. The more that do so, hopefully, something will be done.

tightus_wad

Strange - it seems ok for me - def. no problems as I've been on and off all day, and after all, it is a FREE resource!
I had a similar issue with another site (SKY+ disk copying) where I couldn't access it at all - with any browser, my friend could and so could everyone else! Turns out it was a mixture of problems with TALKTALK, my security settings and caching and other stuff like that. Perhaps it could be an issue with your ISP ?

supers

I have the same problems as yourself and its been like it for about 2 weeks.

beetplek

If the sites not working for you ask for your money back. Martin`s very happy to give a full refund.

Dalkirst

No probelms for me it works but it is one of the slowest sites i go on though but that could be because it's popular:)

saintscouple

It would help if people posted in the correct forum.
Post reported to be moved.

perfectlypoor

humph wrote: »

Surely this tripe needs to be posted in the "Folks who give a sh$t" board.

???
Yeah I find it really slow, thought it was just me.

mountainchrisriver

humph... could you provide a link to the board you mention in the post above?