Help!!!!!!!! *******

WKT16

Hi everyone,

I need some advice here! It has been one of those days where I wish I could forget it.

So after making a trip back up North to visit some family in the South I am ready to complete and exchange! Fantastic I hear you say but then.......

So, it's completion day for me + the exchange. I get an e-mail from the sellers saying we have exchanged and things are looking good (this was at 12pm). I gave the 'green light' to the solicitors at 10am to go ahead with the sale. So here I am driving up North, thinking I am about to get my keys to my very first home when I hear absolutely nothing from my solicitors all morning and afternoon.

The time is quickly approaching 3pm where I am starting to think I am not hearing anything from my solicitors. I decide to keep calling them after 3pm when they tell me that there has been a problem with the 'NatWest' system and the money is on 'hold'?! So I give it another hour, 4pm now and they still give me the same story and say it's a problem with NatWest?! 4:45pm now and I finally speak to the solicitor again where he now tells me the money (£135,000) has been transferred to the wrong solicitor(s) it was transferred to the previous owners solicitors!!!

As you can probably tell at this point I really ran out of patience with my solicitors asking him how this had been done and when this would be rectified....which will now be Monday!!!

I have completely lost faith in my Solicitors and quite frankly I am so burnt out from today; frustrated, worried and now upset because my family have come up especially to help me move. I am now writing this from an Ibis Hotel room. I have told my solicitors that they will be picking up the bills for the weekend accommodation and food.

Can anyone help give some re-assuring words or even advice on this? I am totally disappointed and frustrated. Everything up until this point has been painless but because of an 'admin error' I am now forced to reflect on what would be quite an exciting experience and now think of it as 'shambles'.

Is this what home ownership is like? I am a single occupant, first time buyer left with big doubts of what the road ahead is going to be like.

:(:(:(:(:(

G_M

1) so your lender, Natwest, has sent the money to the wrong solicitors. And you are angry with your solicitor because......?

2) Exchanging and Completing on the same day is always more stressful, and more risky, than having a gap. That's why most people have a gap.

3) just be grateful your soliitors have not exchanged & Completed without the money or you'd be in real trouble!

Crashy_Time

One night in a hotel and you have lost it? Get real...just wait till the roof blows off......:rotfl: and good luck getting the solicitor to cough up for your hotel bill....

phill99

Going forward : don't complete on a Friday. When it goes pear shaped (and it often does) you are b&ggered for the weekend.

Bonfire_Bride

Ouch! That is not great but there are massive risks when trying to exchange and complete on the same day. Every bit of info I've read also states NOT to complete on a Friday. Sorry, I know this doesn't help the matter.

Everything will be fine. Things really could be worse. Your sellers could have pulled out completely this morning before exchange...leaving you without a home...it is not unusual and you only have to look around the forum to see that.

It annoys me how this happens a lot though...its a sort code and an account number and yet people still manage to get it wrong. it happens several times a day where I work (not our company, but people trying to make payments to us) and it causes so much stress.

...just enjoy the weekend with your family instead and have another go next week.

LHW99

Agree with Phil99 - and definately DON'T complete on the last working day in December - its all the Friday problems multiplied ten-fold

mrginge

At least it's not a travelodge.

AnotherJoe

Exchange and complete on the same day, and to boot, it's a Friday, so that there's no recovery time on both counts.

This will be a life long lesson not to do either of these things and certainly not together, ever again.

It will get sorted next week and in a few days time all will be forgotten, so chill, in the big scheme of things it's no biggie. Irritating as it may seem now,

knightstyle

So whose fault is it? Probably the solicitors so were they proper solicitors or a cheapskate lot of conveyancers? Keep a note of additional expenses, get them in writing and get the guilty party to pay up.
Anyway all is not lost, just delayed.

WKT16

Hey,

Thanks for the replies.

1.) My Lender is Nationwide and they sent the money to the Solicitor a while ago. The solicitors have put the wrong details in for the transfer of money and sent it to another Solicitor.... they used NatWest for the transfer.

2.) I know what I have written is an emotional response but it's frustrating to say the least.

Lord_Baltimore

WKT16 wrote: »

Is this what home ownership is like?

Yes, it can be. On the positive side, you have found a great place for advice now that you're becoming a house owner.

The future will make this episode seem like a cakewalk .