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Private transfer never arrived
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Expect a fight, or at least or fair degree of intransigence until they finally accept that they actually DO have some S75 liability.0
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Wow, I can't believe they haven't just refunded and taken it up with their supplier.
I interviewed with a large holiday / flight supplier, and the emphasis was always very much on 'we make sod all as a percentage, so don't screw up or you'll probably lose your job'.
Although they keep saying they're not responsible, you paid them - I'm not sure a court would uphold that they weren't culpable for the mistake.
I think the evidence supplied so far is pretty damning!0 -
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Are you claiming 100 Euros? And they're offering £74?
Not worth going to court over the difference, is it?0 -
£74 seems like a reasonable settlement to me. At some point you are going to have to decide whether it is worth taking that and moving on.0
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Are there not 2 aspects here?
1. The monies paid already for the transfers
2. the additional taxi fare
How much should be due back for item 1, and how much for item 2?
As a minimum, ALL of item 2 should be refunded.0
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