MOBILE INSURANCE - phone purchased online from abroad

Aabbcc

Really hope someone can help! I recently had my phone stolen. It wasn't insured and as it was a galaxy S7 it was expensive to replace. My husband bought me a new phone online (same model but an edge) . However now I'm.trying to insure it I realise many companies won't insure phones purchased from abroad, and this was purchased from a retailer in Hong Kong. I have all the paperwork which includes the IMEI number. Can anyone help me to find an insurer? Dare not use my phone until it's covered. Thanks. Emma.

mije1983

Not a lot you can do if they won't cover a 'foreign' phone.

Is it covered by your house contents policy, or can you get it added?

forgotmyname

Is it actually genuine? Some good fake S7's out there.

Some terrible ones also though.

JJ_Egan

The probable reason they wont insure is that it will have no warranty in the UK from Samsung . Samsung do not cover grey imports on the warranty any Samsung warranty is in HK .
Likewise consumer law in the UK if bought from HK .