Introductory BT Fibre deal ending, but possibly about to move

Mr.Boy

We took out a 12-month cheap deal to get BT Infinity along with BT landline and the most basic BT TV (which was free and we never use), which ends in a month.

I know in the meanwhile BT has hiked its prices and added some new features i.e. basic Fibre is now up to 52Mb not 38Mb.

I would naturally be about to look around for a new deal with another provider and/or contact BT to get a new deal. BUT we're about to put an offer on a new house and I worry this will cause issues (the new house might not receive Fibre at this time with some providers).

Can anyone offer me some advice? My main need is internet, I think we need a landline but we use it hardly at all. Is preparing to move any reason not to secure the best deal I can find as I would normally?

Thanks.

JJ_Egan

You take out a contract at the existing premises .
Move then you will have to pay off the remaining months on the contract .
But your current ISP may supply your new property and may allow you to move the package but start a new contract .Obviously if their is no fibre at the new house its a different matter .
Probably best to just let your current ISP roll along on 30 day contract .

You need a landline to use the internet to the house unless you go down a different route like mobile or satellite .

[Deleted User]

It could be a lot cheaper to go with something like the Now TV bundle (something like 17.99pm line rental + 9.99pm broadband + 50 one-off setup) as there's no minimum term. If this would work for you, compare the costs if you move after say 2, 3, 4 & 5 months etc (expect the saving will be negligible after 1 month because of the £50 set up fee, but could be quite good after 3 months or more).

onomatopoeia99

If you're plans for the next 12 months are not fixed then just let your existing contract roll along on 30 day notice. That way you don't have to pay cancellation fees if you move to a location that your supplier is unable to supply to. If buying a house you'll be spending loads already so are unlikely to want to fork out hundreds in early termination charges, the few quid a month you can save by locking yourself in for a year will seem a very bad deal.

Move house, then look for the provider / service that suits you and is available at your new home.

[Deleted User]

Just be aware of the rolling monthly cost with BT. It's usually astronomically high vs the cost to tempt new customers in.

Mr.Boy

anactuary wrote: »

Just be aware of the rolling monthly cost with BT. It's usually astronomically high vs the cost to tempt new customers in.

That's my fear. But if I phone up I'm sure they'll only offer me a 12/18 month cheaper deal - that would normally be my plan.

Having dealt with BT when I've had issues, I really don't think I want to transfer my service to a new address, I don't trust them not to screw it up and leave me with no service which I rely on for work.

I'm a bit surprised you don't get to exit fixed-term deals penalty-free with ISPs, I thought that's how it works with energy providers on the basis that moving is a bit of a special case

onomatopoeia99

d000hg wrote: »

I'm a bit surprised you don't get to exit fixed-term deals penalty-free with ISPs, I thought that's how it works with energy providers on the basis that moving is a bit of a special case

People living in rented accomodation can move a lot, my colleague moved every year for seven years before he bought a house. It ceases to be a special case unless you own rather than rent.

There are start up and (potentially) termination costs with broadband, because no-one seems willing to pay them as individual charges, expecting them "free", the ISPs amortise the whole lot over the contract term which leads to early termination charges.

There are ISPs that don't do long contracts, but you have to pay all the charges (connection etc) up front, rather than spread them over an extended period.

Marcio45

Also be aware that a new phone/broadband contract normally implies a credit check. As you said you are about to buy a house, and probably need a mortgage. If you had other credit products recently, plus a new one for the broadband, it might affect the mortgage you get accepted for. Just a tought...
also, you might be able to negotiate a better price on your current broadband provider, BT is referred here on forums many times for giving decent retention deals (not as good as Sky). And then you cross the other bridge - the transfer - when you move into a new house.