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Boiler and radiators not working how much should I compensate my tenants?

2

Comments

  • When we decided to replace our tenant's somewhat noisy boiler, which took the best part of a couple of days as all the radiators where taken out and cleaned, we paid for a truck load of logs for the wood burner. They hadn't asked for any form of compensation, but were more than delighted to receive the logs. Cost at the time was around £50 and was money well spent. They are good tenants and still with us.
  • A box of 6 wine,by the time they've drunk that they won't remember the problems at all.
  • adindas
    adindas Posts: 6,856 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    stator wrote: »
    Ask them to provide a copy of their electricity bills before the boiler went wrong and after and provide them with the difference.

    I think this is the best suggestion. Keep in mind in winter you can not live comfortably without heater.

    The electric heater could be use temporary, but the electic bill will increase as a direct result of this, thus will need to be paid.
  • I'd give them a discounted rent for December so they have some spare cash to enjoy Christmas the way they would like.
    Hampers/wine/chocs etc are all down to individual taste but money is always useful.
    Decluttering, 20 mins / day Jan 2024 2/2 
  • Jeez listen to the posters thinking a small rent increase is a nice gesture. Unreal

    You should like a brilliant Landlord OP. I think a rent reduction at Christmas would be very well received.
  • I'd give them a discounted rent for December so they have some spare cash to enjoy Christmas the way they would like.
    Hampers/wine/chocs etc are all down to individual taste but money is always useful.

    The point is that offering money sets a precedent whilst a gift for Christmas is a nice gesture without being necessarily seen as 'compensation'.
  • AdrianC
    AdrianC Posts: 42,189 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper
    I think a rent reduction at Christmas would be very well received.
    A "rent reduction" isn't that straightforward for the landlord to arrange - the tenants will already have their SO set up to pay the rent. The landlord can say "pay me less", the tenant has to then change the SO for one month, then change it back.

    No, I'm with the "nice present". A case of wine would suit me, but it might not suit everybody. A similar-size voucher from somewhere everybody could easily find things they want would be best, imho. M&S, JL, Amazon - that sort of thing.
  • A voucher is in effect cash, so it's the same as offering a discount.
  • Slinky
    Slinky Posts: 11,674 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    'Hampers' are all very well, but if you've already been out and bought your Christmas food because you don't know it's coming, it's a bit of a waste. And some of them are full of stuff you wouldn't eat/want anyway.
    Make £2026 in 2026
    Prolific £177.46, TCB £10.90, Everup £27.79, Roadkill £1.17
    Total £217.32 10.7%

    Make £2025 in 2025  Total £2241.23/£2025 110.7%
    Prolific £1062.50, Octopoints £6.64, TCB £492.05, Tesco Clubcard challenges £89.90, Misc Sales £321, Airtime £70, Shopmium £53.06, Everup £106.08, Zopa CB £30, Misc survey £10

    Make £2024 in 2024 Total £1410/£2024 70%
    Make £2023 in 2023 Total: £2606.33/£2023 128.8%






  • stator
    stator Posts: 7,441 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Slinky wrote: »
    'Hampers' are all very well, but if you've already been out and bought your Christmas food because you don't know it's coming, it's a bit of a waste. And some of them are full of stuff you wouldn't eat/want anyway.
    Especially if you are a vegan or have food allergies
    Changing the world, one sarcastic comment at a time.
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