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Who to claim PPI from?

First post on these boards so be kind...

Unfortunately my mother passed away last year and as she was dad's carer, dad had to go into a nursing home. That left me in charge of clearing the house of 50 years of paperwork, furniture, belongings etc.

While sorting through the paperwork I have come across several front loaded PPI loans, credit card, and store card policies most of which have been sorted.

However I have one for my father from 1986! I have a letter from 'Bennett Gould and Partners' which has a PPI certificate of insurance attached. The letter mentions the loan is with First National Securities (for which I have no address), the insurance is underwritten by Bennett Gould and the letter says any claim should be addressed to Graham Miller & Co.

My question is who do I address the PPI claim to?

MTIA for any advice

Gulfy

Comments

  • Nasqueron
    Nasqueron Posts: 11,085 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    gulfv wrote: »
    First post on these boards so be kind...

    Unfortunately my mother passed away last year and as she was dad's carer, dad had to go into a nursing home. That left me in charge of clearing the house of 50 years of paperwork, furniture, belongings etc.

    While sorting through the paperwork I have come across several front loaded PPI loans, credit card, and store card policies most of which have been sorted.

    However I have one for my father from 1986! I have a letter from 'Bennett Gould and Partners' which has a PPI certificate of insurance attached. The letter mentions the loan is with First National Securities (for which I have no address), the insurance is underwritten by Bennett Gould and the letter says any claim should be addressed to Graham Miller & Co.

    My question is who do I address the PPI claim to?

    MTIA for any advice

    Gulfy

    It is sent to whoever sold it to them

    The down side is if it came from a broker, given the dates it would be pre-regulation and thus there is no-one to complain to (even if the broker is still trading they can dismiss it as pre-regulation with no access to the FOS).

    I found a similar post on First National Securities on the MSE forum suggesting they are no longer trading so I'd let this one go as you have no-one left to complain to

    https://forums.moneysavingexpert.com/discussion/5205310

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

  • dunstonh
    dunstonh Posts: 120,515 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    You would complain to the broker. However, brokers were not regulated until January 2005. This is nearly 20 years before regulation started.

    Plus, the broker has ceased trading. So, there is no legal entity to complain to any more. They would have rejected it as pre-regulation anyway. As it is pre-regulation, you cannot complain to the FSCS as they only consider post regulation cases.

    Game over on this one.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • Thanks to both replies, didn't even think of 'pre-regulation', so glad I asked here first.
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