E2save cashback contact no.

abngrl1

Hi, Could anyone give me the contact no for E2save for cashback?
thanks in advance.

mobilejunkie

0845 655 1246. Good luck; you'll probably need it.

abngrl1

Thanks. Have got my previous two without any hassles. Now the last one.

mobilejunkie

Things have changed. It's a different cashback team now.

windswept

e2save have an online forum;) - the cashback claims now have to go to crewe, if you get through on the phone you will have done better than me - 12 attempts on friday.

mobilejunkie

The "on-line" forum was one of the first things they did a while ago to leave people guessing and confuse whilst blowing their own trumpet (for anyone silly enough to listen to the tune). They had given up on here after the flack started and they couldn't give answers any more. The E2Save cashback centre doesn't seem to receive ANY claims from what I can gather. When you don't hear from them and call to find if they have yours (they will say they haven't) listen to all the conversations in the background where they are telling other customers "it was never received" and "you'll have to get on to Royal Mail". Since the brilliant person in charge changed everything around after they moved across from Onestopphoneshop before it was merged into E2Save all they do is let people down give, ignore their own forced t&c and provide lots of misinformation (or none at all). They are a complete shambles and their lies and sheer incompetence are mounting by the day.

No, I'm not a disgruntled ex-employee but (in fact) have been one of their best customers and given them positive feedback where and when they deserve it. I really can't see myself giving anything much in that vein now though because of the total disdain they have for people, whether new or existing customers. Once more I repeat from other threads - things are very different there now and much, MUCH worse.

shareef

Are all cashback claims going to the Crewe address now? I posted my previous two to Dunstable as im on the old "good" t n c's but it appears to have been moved over to crewe, is this correct?

mobilejunkie

It is - but which Crewe address depends or where you got the contract from. Fun, isn't it? You'll also discover they will almost certainly claim they never receive it and definitely won't be sending you any texts.

tapilicious

Do I post to Crewe for the 6 mth sim only contract? Anyone know the address?

mobilejunkie

Redemptions,
PO Box 462,
Crewe, CW1 9DY

IF bought through E2Save

Sid_Harper

hi MJ - do you know if that's the case with thephonespot as well?