Sports direct bad return refund policy

Exile_geordie

esuhl wrote: »

Sometimes you just need to stick to your guns.

Thats if the OP's guns were correct in the first place. I dont think they were

nomoneytoday

Did you buy online or in store?


In store - there is no "right to return", some companies do it as the costs of refunds brings in more happy customers who spend more (i.e.M&S and supermarkets model). Presumably SD have worked out that refusing refunds unless faulty is more cost effective?


Online - the company will refund if you return the goods, but you may be liable for p&p

bod1467

nomoneytoday wrote: »

Online - the company will refund if you return the goods, but you may be liable for p&p

Or they'll accept in-store returns of online orders, but won't refund in cash/to card - only in vouchers. (Which they can quite legally do).