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Betfair Closed Account And Kept Winnings

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  • naedanger
    naedanger Posts: 3,105 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    daytona0 wrote: »
    But you got your stake refunded when you WON, so what benefit do you get if they also do that when you LOSE? You don't gain a penny in either scenario!

    I think the abuse would be you open an account and place a large bet. If you win then validate your account and collect your winnings. If you lose then fail to validate your account and get your stake back. So heads you win, tails you don't lose.

    Even without this potential abuse, I don't think betfair would return the stake of someone who lost and then failed to pass verification.
  • IBAS won't help here. They'll go with previous case history.

    Full verification is not required until a withdrawal is made, Betfair did due diligence when you requested a withdrawal, and found you had submitted incorrect information. They allowed you the opportunity to prove that you are operating your own account - fraudulent account usage is a big problem for bookies - and you couldn't. You basically admitted that you'd need to look when the transaction was made - and they asked that question specifically to see if you knew, if the transaction was done by you. If you'd placed the bet, it's fair to say that you'd have had an idea what event you bet on, and therefore what day you placed it. If you didn't place the bet, you'd have to look it up.

    You agreed to those T&Cs when you signed up, and Betfair have returned your stake, so you've lost nothing, legally speaking. The winnings were never yours as you were not abiding by the T&Cs and you could not pass verification.

    I wouldn't use the autofill argument, either. Autofill shouldn't suggest your name with your brothers DOB unless you've used his DOB before - which is likely to support Betfair's actions, rather than your own.
  • Fergie76
    Fergie76 Posts: 2,293 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    IBAS won't help here. They'll go with previous case history.

    Full verification is not required until a withdrawal is made, Betfair did due diligence when you requested a withdrawal, and found you had submitted incorrect information. They allowed you the opportunity to prove that you are operating your own account - fraudulent account usage is a big problem for bookies - and you couldn't. You basically admitted that you'd need to look when the transaction was made - and they asked that question specifically to see if you knew, if the transaction was done by you. If you'd placed the bet, it's fair to say that you'd have had an idea what event you bet on, and therefore what day you placed it. If you didn't place the bet, you'd have to look it up.

    You agreed to those T&Cs when you signed up, and Betfair have returned your stake, so you've lost nothing, legally speaking. The winnings were never yours as you were not abiding by the T&Cs and you could not pass verification.

    I wouldn't use the autofill argument, either. Autofill shouldn't suggest your name with your brothers DOB unless you've used his DOB before - which is likely to support Betfair's actions, rather than your own.

    He said in the OP that he was using his brothers phone, so entirely plausible that it had is brothers DOB in there. But I do agree that the OP should know what the bet was and when it was placed or at least roughly when it was placed.
  • Fergie76 wrote: »
    He said in the OP that he was using his brothers phone, so entirely plausible that it had is brothers DOB in there.
    It would surely also have his brother's name? Deleting this and substituting his own would also remove the "autofill" details.

    Regardless, it's an obvious attempt to win/win by the OP which has backfired.
    naedanger wrote: »
    I think the abuse would be you open an account and place a large bet. If you win then validate your account and collect your winnings. If you lose then fail to validate your account and get your stake back. So heads you win, tails you don't lose.
    This.
  • naedanger
    naedanger Posts: 3,105 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Regardless, it's an obvious attempt to win/win by the OP which has backfired.

    The potential abuse I described is not abuse that I think either the op was trying, or that betfair were concerned about. I don't think it would work, and I think the op would be well aware of that given what they have said in post number 8 (even if they had ill intent, which I am definitely not suggesting).

    I suspect betfair's concern is that they need to be certain the account holder is who they say they are. I suspect they are legally required to satisfy themselves on this point (e.g. for anti money laundering reasons) and also so that any bans they issue (e.g. on systematically successfully gamblers as well as those with crooked motives) can be properly enforced. They quite probably have (many) other concerns in addition to those.
  • JReacher1
    JReacher1 Posts: 4,661 Forumite
    Part of the Furniture 1,000 Posts Name Dropper I've been Money Tipped!
    wealdroam wrote: »
    I think they probably would refund the stake in this situation too, but of course we'll never find out.

    Shall we take a bet on it? ... oh wait... ;)

    They wouldn't have refunded a losing bet. It is a ridiculous statement to say that they would have done.
  • JReacher1 wrote: »
    They wouldn't have refunded a losing bet.
    I wouldn't be so sure of that...
  • photome
    photome Posts: 16,667 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Bake Off Boss!
    I wouldn't be so sure of that...

    I don't think they would have either as the verification wouldn't have been require so it would never have got to the point where a refund was due
  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    JReacher1 wrote: »
    They wouldn't have refunded a losing bet. It is a ridiculous statement to say that they would have done.
    I'll bow to your (unsubstantiated) superior knowledge. :D
  • daytona0 wrote: »
    2. If you do, provide correct information (unless you're running a scam, like bonus whoring, in which case do it legit - the forum has a section!).

    Matched Betting isn't a scam.
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