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Outstanding balance with Virgin Media..
fake_smile
Posts: 155 Forumite
But I can't find any email address or postal address to contact them in order to start repaying (found an entry on credit report).
I dont like to discuss debts over the phone so would prefer to speak to someone.
Also, I have no idea what address it relates to or what my reference number is! Can anyone help?
I dont like to discuss debts over the phone so would prefer to speak to someone.
Also, I have no idea what address it relates to or what my reference number is! Can anyone help?
0
Comments
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fake_smile wrote: »But I can't find any email address or postal address to contact them in order to start repaying (found an entry on credit report).
I dont like to discuss debts over the phone so would prefer to speak to someone.
Also, I have no idea what address it relates to or what my reference number is! Can anyone help?
YOu could try live chat0 -
glentoran99 wrote: »YOu could try live chat
can't seem to find that for virgin media. Only one I have been able to get on is an american one!0 -
Hi there,
From a quick look online this seems to be the page you need to contact Virgin Media, either via chat or phone. I hope it helps: -
https://help.virginmedia.com/system/selfservice.controller?CONFIGURATION=1001&PARTITION_ID=1&TIMEZONE_OFFSET=&USERTYPE=1&VM_CUSTOMER_TYPE=Cable&CMD=ESCALATION_REQUEST#startChat
Laura
@natdebtlineWe work as money advisers for National Debtline and have specific permission from MSE to post to try to help those in debt. Read more information on National Debtline in MSE's Debt Problems: What to do and where to get help guide. If you find you're struggling with debt and need further help try our online advice tool My Money Steps0 -
https://help.virginmedia.com/system/selfservice.controller?CONFIGURATION=1001&PARTITION_ID=1&TIMEZONE_OFFSET=&USERTYPE=1&VM_CUSTOMER_TYPE=Cable&CMD=ESCALATION_REQUESTfake_smile wrote: »can't seem to find that for virgin media. Only one I have been able to get on is an american one!0
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