We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Outstanding balance with Virgin Media..
Options
fake_smile
Posts: 155 Forumite
But I can't find any email address or postal address to contact them in order to start repaying (found an entry on credit report).
I dont like to discuss debts over the phone so would prefer to speak to someone.
Also, I have no idea what address it relates to or what my reference number is! Can anyone help?
I dont like to discuss debts over the phone so would prefer to speak to someone.
Also, I have no idea what address it relates to or what my reference number is! Can anyone help?
0
Comments
-
fake_smile wrote: »But I can't find any email address or postal address to contact them in order to start repaying (found an entry on credit report).
I dont like to discuss debts over the phone so would prefer to speak to someone.
Also, I have no idea what address it relates to or what my reference number is! Can anyone help?
YOu could try live chat0 -
glentoran99 wrote: »YOu could try live chat
can't seem to find that for virgin media. Only one I have been able to get on is an american one!0 -
Hi there,
From a quick look online this seems to be the page you need to contact Virgin Media, either via chat or phone. I hope it helps: -
https://help.virginmedia.com/system/selfservice.controller?CONFIGURATION=1001&PARTITION_ID=1&TIMEZONE_OFFSET=&USERTYPE=1&VM_CUSTOMER_TYPE=Cable&CMD=ESCALATION_REQUEST#startChat
Laura
@natdebtlineWe work as money advisers for National Debtline and have specific permission from MSE to post to try to help those in debt. Read more information on National Debtline in MSE's Debt Problems: What to do and where to get help guide. If you find you're struggling with debt and need further help try our online advice tool My Money Steps0 -
https://help.virginmedia.com/system/selfservice.controller?CONFIGURATION=1001&PARTITION_ID=1&TIMEZONE_OFFSET=&USERTYPE=1&VM_CUSTOMER_TYPE=Cable&CMD=ESCALATION_REQUESTfake_smile wrote: »can't seem to find that for virgin media. Only one I have been able to get on is an american one!0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 350.9K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.5K Spending & Discounts
- 243.9K Work, Benefits & Business
- 598.8K Mortgages, Homes & Bills
- 176.9K Life & Family
- 257.2K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards