Norwegian Baggage charges

Nikiya

Hello! I came across this airline which I have not used before while researching flights. They charge quite a bit for dispatched baggage but what is not clear or explained anywhere in their site is if the charges are for the round trip or for each leg. Now that would be a BIG difference. They do not have a CS number or even a CS email and as usual their FAQS are useless.
Thanks for any help!

richardw

Where do you want to dispatch your baggage to?

Perhaps check the one way price and then the return price to see what the difference is.

EssexExile

Customer service: 0330 828 0854

Alice_Walker

All the information is there:

https://www.norwegian.com/uk/booking/booking-information/optional-charges/#Baggage_allowances

And a list of contact methods for them, including phone numbers:

https://www.norwegian.com/uk/help-contact/

(I'm assuming OP is talking about hold luggage.)

Nikiya

Thanks! I called the number but the wait was too long. Will try again tomorrow. You can find the price of baggage according to destination, but it does not specify if it is per leg or per round trip. And the pages you sent me are the same pages I have been looking at. That information is not there, nor the telephone number. Maybe it only shows if you log in and I have not become a member.

richardw

It says "Checked baggage is charged per item, per one way".

Neil49

This is copied from their website and is quite specific.

Checked baggage is charged per item, per one way. A second checked bag will be charged at a higher price. Prices are displayed as first checked bag = (1) and second checked bag = (2).

bagand96

Just go to their website and progress the booking until the final page, it'll show you the total cost.

If you already have a booking, log in to it and add baggage, again it'll tell you the full cost.

jpsartre

Nikiya wrote: »

Hello! I came across this airline which I have not used before while researching flights. They charge quite a bit for dispatched baggage but what is not clear or explained anywhere in their site is if the charges are for the round trip or for each leg.

Have you tried making a booking? It's crystal clear during the booking process what you are paying for and how much.

soolin

I use Norwegian all the time and like just about every other airline I book they charge each way for their bags. This seems standard now with prices for fares, taxes etc all being one way and it seems extremely clear to me when I look under the baggage heading on their home page.