We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Can banks insist on knowing your income, even if you are not a borrower?

What are banks entitled to know about you? I can fully appreciate that if you borrow money they need to assess the risk and have a full financial profile - but I don't. I'm in my fifties, financially secure, no borrowings (for anything, ever!), credit card paid off in full every month, adequate savings, funded pension, and routinely £10-20K in current accounts. I don't take financial advice from a bank (I don't trust them, have had bad experience, don't rate the staff giving advice etc) so I just use a bank to deposit and move money - nothing else. Yet they're demanding to know my income, which since I'll never borrow money from them appears to be stuff-all to do with them. It has amused me in the past that they have assumed they know my income, by assessing cash inflow to a current account (which actually wouldn't tell them anything, but I saw no value in disabusing them). They've also asked me outright in the past, and I fobbed them off with some old cobblers, which I am inclined to do again. Only my accountant and the Inland Revenue knows what my income really is. Any info the bank does hold on me is just used for trying to sell me things I don't want - are they legally entitled to insist on knowing your income? I know there have been legal changes on this in the last decade or so ... anyone clear on this?
«134

Comments

  • Ballard
    Ballard Posts: 2,988 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper Combo Breaker
    Banks are legally obliged to go through a procedure known as KYC (know your customer) for all of their customers. The idea is that it would be easier for them to spot money laundering.

    Whether or not KYC makes a huge difference doesn't really matter. The important part is that banks have no choice but to comply. Knowing your salary would form an important part of their KYC procedure.
  • BRF wrote: »
    What are banks entitled to know about you? I can fully appreciate that if you borrow money they need to assess the risk and have a full financial profile - but I don't. I'm in my fifties, financially secure, no borrowings (for anything, ever!), credit card paid off in full every month adequate savings, funded pension, and routinely £10-20K in current accounts. I don't take financial advice from a bank (I don't trust them, have had bad experience, don't rate the staff giving advice etc) so I just use a bank to deposit and move money - nothing else. Yet they're demanding to know my income, which since I'll never borrow money from them appears to be stuff-all to do with them. It has amused me in the past that they have assumed they know my income, by assessing cash inflow to a current account (which actually wouldn't tell them anything, but I saw no value in disabusing them). They've also asked me outright in the past, and I fobbed them off with some old cobblers, which I am inclined to do again. Only my accountant and the Inland Revenue knows what my income really is. Any info the bank does hold on me is just used for trying to sell me things I don't want - are they legally entitled to insist on knowing your income? I know there have been legal changes on this in the last decade or so ... anyone clear on this?
    The bolded bit contradicts itself. You do borrow, albeit short term.

    Your bank has a legal requirement to "know your customer" under anti-money laundering regulations. It's highly likely that they'll use this to justify asking the question. Conversely, the Data Protection Act requires them only to hold relevant information.

    More important is establishing if you have to answer that question.

    Given that you have a credit card I believe it's reasonable of them to expect an answer from you.

    I would think any court cases on the subject will be based around individual circumstances without setting precedent.
  • badmemory
    badmemory Posts: 10,084 Forumite
    Ninth Anniversary 10,000 Posts Name Dropper
    Yes they can. Blame this government for giving in to the Americans over FATCA. Some banks (HSBC) are now so scared of the Americans that they will soon be asking what side we sleep on and closing our accounts if we don't tell them.
  • Ballard
    Ballard Posts: 2,988 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper Combo Breaker
    badmemory wrote: »
    Yes they can. Blame this government for giving in to the Americans over FATCA. Some banks (HSBC) are now so scared of the Americans that they will soon be asking what side we sleep on and closing our accounts if we don't tell them.

    I'm pretty sure that FATCA has no requirement for salary to be known.
  • badmemory
    badmemory Posts: 10,084 Forumite
    Ninth Anniversary 10,000 Posts Name Dropper
    Ballard wrote: »
    I'm pretty sure that FATCA has no requirement for salary to be known.

    FATCA itself doesn't but the banks are running so scared they are asking for anything & everything to prove they have filled the requirements.
  • Archi_Bald
    Archi_Bald Posts: 9,681 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 29 August 2016 at 1:23PM
    BRF wrote: »
    Yet they're demanding to know my income,
    How are they demanding it?

    Are you sure they're not just collecting it for their Marketing purposes? How could they tell whether the number you give them is correct? How would they get to know about changes in your income?
  • xylophone
    xylophone Posts: 45,770 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    How are they demanding it?

    Perhaps the OP's trying to open an account - this information is requested on every bank account application I've made.
  • Ballard
    Ballard Posts: 2,988 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper Combo Breaker
    badmemory wrote: »
    FATCA itself doesn't but the banks are running so scared they are asking for anything & everything to prove they have filled the requirements.

    I really don't think that it makes any sense to put FATCA behind this particular question.
  • masonic
    masonic Posts: 28,046 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 29 August 2016 at 3:25PM
    Even if the credit card is with another organisation, holding a standard current account affords a credit facility (the unauthorised/unplanned/unarranged overdraft), whether or not it is used. So the bank is entitled to ask questions about income in order to determine whether to offer/continue/withdraw access to a full current account. I have no problem divulging the information in exchange for continued use of their products.

    But a bank can't demand to know your income. You always have the option to refuse to answer the question and if either you or the bank is unsatisfied you each have the right to end your relationship without giving a reason.
  • teddysmum
    teddysmum Posts: 9,530 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    They only want a very rough estimate and income , even low, doesn't seem to bar you from opening an account.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.3K Banking & Borrowing
  • 253.7K Reduce Debt & Boost Income
  • 454.4K Spending & Discounts
  • 245.3K Work, Benefits & Business
  • 601.1K Mortgages, Homes & Bills
  • 177.6K Life & Family
  • 259.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.