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Tesco tent leaking water in rain (paid by card)

batista230_2
batista230_2 Posts: 56 Forumite
in Credit cards
Hi
I bough a Tesco brand 2 person tent for £15 in the offers 2 weeks ago
I have set it up and left it for a week and found it has leaked water inside

Do I have any rights to claim a refund please?
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Comments

  • PeacefulWaters
    PeacefulWaters Posts: 8,495 Forumite
    Take it back to Tesco and tell them it's not fit for purpose.

    They'll refund you there and then.
  • Norman_Castle
    Norman_Castle Posts: 11,871 Forumite
    Photogenic 10,000 Posts Name Dropper Part of the Furniture
    edited 27 August 2016 at 7:59PM
    http://m.tesco.com/mt/www.tesco.com/termsandconditions/termsconditionsGroc.htm?un_jtt_v_un_terms=Returns

    Not up to scratch – no problem…If you find that any of our products are faulty within 12 months from purchase, we guarantee you a full refund, repair or replacement.

    However, what do you expect for £15? If you want a cheap but decent tent spend £40 on a Vango or similar.
  • jonesMUFCforever
    jonesMUFCforever Posts: 28,898 Forumite
    First Post First Anniversary Name Dropper
    If you are asking whether you have recourse under s75 of the CCA then the answer is NO.
    The tent did not cost more than £100.
  • davidious
    davidious Posts: 125 Forumite
    edited 27 August 2016 at 8:35PM
    You could have recourse under Charge back potentialy if Tesco refused a refund but that is not needed. Under 6 months it is up to Tesco prove that no fault is there. Tesco are really good about things like this you should be fine.

    The cost of proving that there is fault is rarely worth it for most retailers. Unless it is very expensive item you have.
  • bris
    bris Posts: 10,548 Forumite
    10,000 Posts Part of the Furniture Name Dropper
    Most people just leave them at the festivals, bit of a hassle taking them down and lugging them back home for 15 quid.
  • MABLE
    MABLE Posts: 4,131 Forumite
    First Anniversary First Post Name Dropper
    I found Aldi very good when I had a problem with a Cam corder I bought from them. Developed a fault after 4 months and I returned item to the store and they refunded money straight away.
  • neas
    neas Posts: 3,801 Forumite
    Isn't the question whether it was double skin or sngle? I thought single skin let a bit of water through in storms B not a good idea
  • batista230_2
    batista230_2 Posts: 56 Forumite
    really good advice thanks

    Yes single skin, ow dear then maybe it was disinged to leak a little
  • forgotmyname
    forgotmyname Posts: 32,670 Forumite
    Part of the Furniture First Post Name Dropper
    The stitching needs to weather. Once its its been wet a few times the stitching swells and seals the holes.

    For a £15 tent though you may need to add some seam sealer also.
    Censorship Reigns Supreme in Troll City...

  • Nasqueron
    Nasqueron Posts: 9,739 Forumite
    Photogenic Tenth Anniversary Combo Breaker First Post
    Stuff like this even if it was £100 you shouldn't be doing S75 from the off anyway, the sale of goods act (and the replacement, which I forget the name of) coves items not fit for purpose - just take back to the shop and ask for a new one or refund, S75 is only needed if the shop refuses to play ball

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

This discussion has been closed.
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