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Expedia and Goldcar Car Rental
stu1463
Posts: 2 Newbie
HI All,
just returned from a great holiday in Pollensa, Majorca. having never posted before I thought I'd share my experience of the hire car scandal that started with the booking through Expedia with GOLDCAR rentals at Palma Airport.
The Expedia price comparison does not show the full costs, my rental for 12 days cost £280, but when we arrived at Palma airport to collect the car I was required to pay an additional £250 for compulsory accidental damage waiver (the GOLDCAR staff refused to issue the key without this); a full tank of fuel; a surcharge for the use of premium diesel rather than normal disel; a surcharge for GOLDCAR's effort to fill the car up and a currency conversion fee to pay in GBP even though I selected pay in euros on the credit card machine.
The arguments and negotiation that ensued (50 euros was deducted for no particular reason other than I disputed the fact the damage waiver was compulsory)tarnished the start of the holiday. the reality it seems is that comparing hire car prices DO NOT use Expedia and if you do, double the price. I will in future be booking hire cars only direct through hire car providers.
I will never use GOLDCAR again, the whole service feels fraudulent......
just returned from a great holiday in Pollensa, Majorca. having never posted before I thought I'd share my experience of the hire car scandal that started with the booking through Expedia with GOLDCAR rentals at Palma Airport.
The Expedia price comparison does not show the full costs, my rental for 12 days cost £280, but when we arrived at Palma airport to collect the car I was required to pay an additional £250 for compulsory accidental damage waiver (the GOLDCAR staff refused to issue the key without this); a full tank of fuel; a surcharge for the use of premium diesel rather than normal disel; a surcharge for GOLDCAR's effort to fill the car up and a currency conversion fee to pay in GBP even though I selected pay in euros on the credit card machine.
The arguments and negotiation that ensued (50 euros was deducted for no particular reason other than I disputed the fact the damage waiver was compulsory)tarnished the start of the holiday. the reality it seems is that comparing hire car prices DO NOT use Expedia and if you do, double the price. I will in future be booking hire cars only direct through hire car providers.
I will never use GOLDCAR again, the whole service feels fraudulent......
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Please post in the Goldcar thread https://forums.moneysavingexpert.com/discussion/comment/71160016#Comment_71160016Posts are not advice and must not be relied upon.0
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